Quality Metrology Supervisor

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profile Job Location:

Athol, MA - USA

profile Yearly Salary: USD 59000 - 76500
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

Job Summary:
The Quality Assurance Laboratory Supervisor is accountable for managing and controlling all operations within an A2LA-accredited metrology laboratory ensuring full compliance with ISO/IEC 17025 customer specific requirements and internal quality management systems. This position provides strategic oversight of laboratory processes to guarantee measurement accuracy calibration traceability documentation integrity impartiality confidentiality and regulatory adherence.

Key Responsibilities:
  • Ensure daily laboratory operations are executed in compliance with ISO/IEC 17025 standards maintaining full readiness for internal and external audits.
  • Manage schedule and verify internal and external calibration of measurement equipment to ensure accuracy reliability and proper traceability to international standards.
  • Review and approve tool repairs received from customers verifying conformity to specifications and quality requirements.
  • Authorize and oversee first-piece inspection and release processes performed on measurement systems including rules bars and other dimensional verification equipment.
  • Maintain impartiality and confidentiality in all laboratory operations records and reporting.
  • Maintain complete and accurate documentation including calibration certificates inspection reports and digital traceability logs ensuring alignment with regulatory and customer requirements.
  • Plan execute and document internal quality audits to verify compliance with ISO/IEC 17025 and organizational procedures.
  • Lead and ensure compliance during external audits conducted by accreditation bodies government agencies and customer-specific representatives (including GE and other customers).
  • Monitor laboratory performance metrics apply statistical methods for data analysis and drive corrective and preventive actions to address nonconformities and improve measurement system capability.
  • Evaluate risks and opportunities related to laboratory processes equipment and measurement systems ensuring compliance with risk-based thinking requirements.
  • Provide leadership training and technical guidance to laboratory personnel ensuring competence accountability and a culture of continuous improvement.
  • Act as the primary point of contact for all internal and external audits ensuring effective communication evidence presentation and full compliance demonstration.
  • Plan schedule and conduct the Management Review meetings in accordance with ISO/IEC 17025 requirements ensuring that all inputs are evaluated and documented. Prepare and maintain meeting minutes communicate results to relevant stakeholders and follow up on improvement opportunities to ensure timely implementation of corrective and preventive actions.
Role Expectations:
The Quality Assurance Laboratory Supervisor must demonstrate advanced technical expertise in
metrology calibration and measurement systems combined with strong knowledge of quality
management system requirements under IATF 16949 and ISO/IEC 17025. The position requires proven leadership organizational skills and the ability to successfully manage internal audits and external assessments ensuring the laboratory consistently meets or exceeds customer government and accreditation requirements.

Duties and Responsibilities:
  • Ensure daily laboratory operations are executed in compliance with ISO/IEC 17025 standards maintaining full readiness for internal and external audits.
  • facilitate oversee support and expedite required inspections for special gauges.
  • Maintain and enforce the Quality Management System (QMS) applicable to the Special Gages area.
  • Ensure compliance with all governmental and regulatory requirements.
  • Oversee calibration and metrology laboratory operations to ensure:
  • Equipment integrity
  • Proper maintenance schedules
  • Operational accuracy
  • Environmental control compliance
  • Manage schedule and verify internal and external calibration of measurement equipment to ensure accuracy reliability and proper traceability to international standards.
  • Review and approve tool repairs received from customers verifying conformity to specifications and quality requirements.
  • Authorize and oversee first-piece inspection and release processes performed on measurement systems including rules bars and other dimensional verification equipment.
  • Maintain impartiality and confidentiality in all laboratory operations records and reporting.
  • Maintain complete and accurate documentation including calibration certificates inspection reports and digital traceability logs ensuring alignment with regulatory and customer requirements.
  • Plan execute and document internal quality audits to verify compliance with ISO/IEC 17025 and organizational procedures.
  • Lead and ensure compliance during external audits conducted by accreditation bodies government agencies and customer-specific representatives (including GE and other customers).
  • Monitor laboratory performance metrics apply statistical methods for data analysis and drive corrective and preventive actions to address nonconformities and improve measurement system capability.
  • Evaluate risks and opportunities related to laboratory processes equipment and measurement systems ensuring compliance with risk-based thinking requirements.
  • Provide leadership training and technical guidance to laboratory personnel ensuring competence accountability and a culture of continuous improvement.
  • Act as the primary point of contact for all internal and external audits ensuring effective communication evidence presentation and full compliance demonstration.
  • Plan schedule and conduct the Management Review meetings in accordance with ISO/IEC 17025 requirements ensuring that all inputs are evaluated and documented. Prepare and maintain meeting minutes communicate results to relevant stakeholders and follow up on improvement opportunities to ensure timely implementation of corrective and preventive actions.
Qualifications:
  • Bachelors degree in Quality Assurance Engineering Materials Science Chemistry or a related field (or equivalent experience).
  • Minimum of 35 years of experience in a quality assurance or laboratory supervisory role within a manufacturing environment.
  • Strong knowledge of quality systems inspection techniques and laboratory practices.
  • Familiarity with ISO 9001 ISO/IEC 17025 or other relevant quality standards.
  • Proficient in the use of precision measuring instruments and laboratory testing equipment.
  • Experience with data analysis statistical methods and quality improvement tools.
  • Excellent leadership organizational and communication skills.
  • Strong problem-solving and decision-making abilities.
  • Proficiency in Microsoft Office and quality management software systems.
Technical Proficiency Requirements
  • Proficient in the use of precision measuring instruments and laboratory testing equipment including but not limited to:
  • Coordinate Measuring Machines (CMM)
  • Vision measurement systems
  • Advanced metrology equipment
  • Specialized calibration instrumentation
Education Requirements:
  • Minimum 4 year Bachelors Degree in Quality Assurance Engineering Materials Science Chemistry or a related field (or equivalent experience).

Years of Experience:
  • Minimum 3 years of experience in a quality assurance or laboratory supervisor role within a manufacturing environment.

Salary: $59000 - $76500 annually

Required Experience:

Manager

Job Summary:The Quality Assurance Laboratory Supervisor is accountable for managing and controlling all operations within an A2LA-accredited metrology laboratory ensuring full compliance with ISO/IEC 17025 customer specific requirements and internal quality management systems. This position provides...
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