Restaurant Manager

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Restaurant Manager

Kenwood Country Club

Job Overview

We are seeking a highly organized energetic and service-driven Restaurant Manager to oversee daily dining operations. This individual will lead by example ensuring a smooth efficient and profitable operation while delivering an exceptional member and guest experience.

Core Focus

Leadership & team development

Strong communication

Front-of-house management

Member satisfaction

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Position Summary

The Restaurant Manager oversees all food and beverage service operations including staff scheduling training and daily front-of-house supervision. This role ensures service standards are consistently met while maintaining a clean safe and welcoming environment.

A strong floor presence is essential to anticipate needs resolve issues and exceed members expectations. The role also includes leading team meetings and fostering a positive professional workplace culture.

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Key Responsibilities

Collaborate with the Executive Chef Banquet Captain and Director of Catering

Oversee daily restaurant operations including opening/closing and service flow

Schedule train and supervise front-of-house staff

Maintain service standards cleanliness and overall ambiance

Lead pre-shift and departmental meetings

Manage dining room and event floor plans based on reservations

Review and execute Banquet Event Orders (BEOs); attend weekly BEO meetings

Monitor food and beverage quality presentation and consistency

Ensure compliance with health safety and sanitation standards

Audit POS system for accuracy and efficiency

Handle member feedback and resolve concerns professionally

Support staff development recognition and performance reviews

Promote club events and maintain strong member relationships

Assist with service as needed (serving bussing seating etc.)

Perform additional duties as assigned

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Qualifications

High school diploma or GED required

23 years of restaurant or hospitality management experience (club hotel or resort preferred)

Strong leadership organizational and multitasking skills

Excellent communication and interpersonal abilities

Knowledge of food beverage and wine service

Familiarity with local liquor laws

Flexible schedule (evenings weekends holidays)

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Core Competencies

Staff supervision coaching and development

Ability to build relationships with members and team

High attention to detail and service standards

Professionalism accountability and teamwork

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Physical Requirements

Prolonged standing walking and stair use

Ability to lift up to 50 lbs

Frequent bending reaching and repetitive motion

Ability to work in hot humid and fast-paced environments

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Reporting Structure

Reports To: Director of Personnel

Supervises: Servers Server Assistants Food Runners Hosts Bartenders