Business Specialist Unit Coordinator BWH

Site: The Brigham and Womens Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Business Specialist - 36hr Night - BWH Emergency Department

Job Summary

At Brigham and Womens Hospital we are dedicated to delivering life-giving breakthroughs. We are inspired by our patients courage our caregivers compassion and our scientists curiosity. Our mission is built on the promise to care and the drive to cure the humanity to heal and the tenacity to never give up. Because life is at stake. We are a scientific clinical and academic powerhouse with a long history of firsts architects of innovation for life.

Together we are finding new ways to predict prevent and treat the most challenging diseases while delivering world-class care with a profoundly human touch. With so many breakthroughs within reach we know that the time to confront the worlds toughest medical challenges is now. Together we can transform the future of medicine with Life. Giving. Breakthroughs. Join us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
Function as a customer service liaison to patient and family members.
Promote a philosophy of patient/family focused care in all interactions with patients families and hospital personnel and focus on understanding and meeting the customers needs.
Provide hospital/unit information for all customers upon request while maintaining confidentiality.
Perform administrative support functions for the Emergency Department and Observation Units.
Act as an information coordinator and resource to Attending Physicians regarding managed care issues.

• High school diploma or equivalent required partial college or secretarial school preferred.

• Computer knowledge and data entry experience required.

• ability to read write and perform arithmetic calculations in English required.

• One year of customer service/administrative support in medical physician office or health insurance setting required.

Onsite

45 Francis Street

36

Regular

Night (United States of America)

Pay Range

$18.58 - $26.58/Hourly

Grade

3

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2200 The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework