App Dev & Support Engineer Services III

App Dev & Support Engineer Services III -Onsite

App Dev and Support Engineer will oversee daily QA operations to ensure products and processes meet established standards. This role leads a team of inspectors or analysts coordinates testing procedures reviews documentation and drives continuous improvement initiatives. The supervisor monitors compliance with regulatory requirements identifies quality issues and collaborates with crossfunctional teams to implement corrective and preventive actions. Strong leadership attention to detail and problemsolving skills are essential.

Overview

The App Dev and Support Engineer are responsible for managing the quality control and assurance activities within a department or production environment. They ensure that all products services and processes adhere to internal quality standards and external regulatory requirements.

Key Responsibilities:

• Lead train and evaluate QA staff to maintain high performance and accuracy.
• Develop and enforce quality procedures inspection criteria and test protocols.
• Conduct audits analyze data and prepare quality reports for management.
• Investigate nonconformities and oversee corrective and preventive action plans.
• Collaborate with production engineering and management teams to resolve quality issues.
• Support continuous improvement initiatives to enhance product quality and operational efficiency.
• Supervise coach and develop QA analysts responsible for reviewing payment transactions account updates and operational workflows.
• Monitor daily paymentprocessing activities to ensure accuracy compliance and adherence to internal controls through testing.
• Lead rootcause analysis for quality failures and oversee corrective and preventive action plans.
• Maintain QA documentation scoring guidelines and standard operating procedures.
• Champion continuous improvement initiatives to enhance accuracy reduce risk and improve customer experience.
• Bachelors degree in business accounting engineering or relevant field.
• 4 plus years combined experience in quality assurance quality control or quality engineering.
• 2 plus years in a supervisor role.
• Technical Skills include Quality assurance methodologies testing tools and data analysis is crucial general Microsoft tools.
• Strong communication analytical and leadership abilities are essential for managing teams and ensuring quality standards are met.
• Preferred but not required: Certifications in

Requirements:

-App Dev Certifications: Obtaining certifications can demonstrate expertise and commitment to quality principles. Common certifications include:

-Certified Manager of Quality/Organizational Excellence (CMQ/OE).

-Certified Quality Auditor (CQA) from the American Society for Quality (ASQ).

-Lean Six Sigma certifications.

Flexible Working

At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone this role you can expect the following working conditions:

Working For You

Perks and rewards designed for you:

Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment.

Retirement Savings: We will support you as you save for your future.

Employee Discounts: We offer you access to a vast selection of global national and local discounts on merchandise services travel and more.

Career Growth Opportunities: We help you thrive so together we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.

Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

Great Work Environment: We are proud of our award-winning culture and the recognition weve received for our diversity efforts.

Join Us

At Conduent we are one team one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and thrive both personally and professionally Make a difference with our clients in our communities and with the millions of people we support When you join Conduent you are engaged in creating the future - both our companys and your own. With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $92500k-150000k.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex/gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military/veteran status citizenship status basis of genetic information or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link completing the accommodation request form and submitting the request by using the Submit button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:click here to access or download the form. You may alsoclick here to access Conduents ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs we DO require that you provide us with your vaccination status where legally permissible. Providing this information is a requirement of your employment at Conduent.