DescriptionThe Office of Data & Innovation is the engine of Heartshares technology transformation. We are building a modern Azure Data Lakehouse advancing AI governance through our DAIGI framework (Data AI & Innovation Governance Initiative) and launching AI pilots that directly improve outcomes for the people we serve. This is a high-impact role for a mission-driven project manager who thrives at the intersection of technology data and human services.
The Project Manager will be responsible for end-to-end coordination of initiatives spanning data analytics performance management data infrastructure and AI governance ensuring projects are delivered on time within scope and aligned with our organizational and compliance standards.
Data Infrastructure & Systems Integration
- Manage project plans timelines and workstreams for the Azure Data Lakehouse buildout including EHR billing and HRIS data integrations
- Coordinate with IT vendors and program stakeholders to ensure data pipelines system integrations and platform configurations are delivered on schedule
- Track milestones surface risks and escalating blockers across infrastructure workstreams
- Maintain documentation for data architecture decisions integration specs and technical onboarding materials
AI & Data Governance (DAIGI)
- Support the operations of DAIGI workgroups (Digital Tools & Optimization AI-Guided Clinical Documentation Person-Centered GPT and others) by coordinating meetings tracking action items and managing workgroup documentation
- Manage project tracking for AI vendor assessments HIPAA compliance reviews and responsible AI pilots
- Develop and maintain a governance calendar policy review tracker and workgroup reporting dashboards
- Coordinate stakeholder communications across executive leadership compliance clinical and programming teams
Data Analytics & Performance Management
- Support the planning and delivery of analytics projects including cross-program performance dashboards outcomes reporting and quality metrics initiatives
- Coordinate with internal teams and external partners (e.g. NYIN OPWDD ACS) on standardized reporting frameworks and data submission timelines
- Facilitate sprint planning retrospectives and status reporting for analytics and data product deliverables
- Maintain the Data & Innovation project portfolio ensuring visibility into workload priorities and capacity across the team
Stakeholder Engagement & Change Management
- Serve as a key point of contact for cross-functional project teams keeping stakeholders informed and engaged
- Draft and distribute project updates executive summaries and board-level reporting materials
- Support changing management activities for new tools and platforms including communication planning and training to a culture of continuous improvement within the Data & Innovation office
Qualifications- Bachelors degree in project management Information Systems Public Administration Social Work or a related field
- 3 years of experience managing complex cross-functional technology or data projects
- Demonstrated experience with project management methodologies (Agile Scrum Waterfall or hybrid)
- Proficiency with project management tools such as Microsoft Project Asana Jira or
- Strong written and verbal communication skills with the ability to translate technical concepts for non-technical audiences
- Proven ability to manage multiple workstreams simultaneously in a fast-paced environment
- Commitment to the mission of supporting underserved populations
Preferred
- PMP PMI-ACP or equivalent project management certification
- Experience working in a nonprofit healthcare behavioral health or human services organization
- Familiarity with HIPAA compliance requirements and data privacy best practices
- Exposure to data platforms (Azure Databricks Power BI) or EHR systems (e.g. Therap Welligent Netsmart)
- Experience supporting AI governance responsible AI initiatives or technology ethics frameworks
- Bilingual skills (Spanish Haitian Creole or other languages spoken by Heartshare communities) a plus
Core Competencies
- System Thinking
- Stakeholder Management
- Organized & Detali-Oriented
- Proactive Problem-Solving
- Data Literacy
- Collaborative Leadership
- Equity & Mission Alignment
Benefits
At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You canexpect:
- Rewarding work in a team environment.
- Paid vacation sick personal days and holidays.
- 403(B) retirement plans with employer contribution.
- Health dental vision and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care Medical Parking and Transit).
- Employee appreciation programs and events.
- Tuition assistance program.
- Professional development opportunities.
- Wellhub discount
- Verizon Wireless discount.
- BJs membership discount.
- Discounts on Broadway tickets movie tickets theme parks sporting events gift certificates & more.
Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process please reach out to
About Heartshare
Who WE ARE:
For over 150 years Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
Required Experience:
IC
DescriptionThe Office of Data & Innovation is the engine of Heartshares technology transformation. We are building a modern Azure Data Lakehouse advancing AI governance through our DAIGI framework (Data AI & Innovation Governance Initiative) and launching AI pilots that directly improve outcomes for...
DescriptionThe Office of Data & Innovation is the engine of Heartshares technology transformation. We are building a modern Azure Data Lakehouse advancing AI governance through our DAIGI framework (Data AI & Innovation Governance Initiative) and launching AI pilots that directly improve outcomes for the people we serve. This is a high-impact role for a mission-driven project manager who thrives at the intersection of technology data and human services.
The Project Manager will be responsible for end-to-end coordination of initiatives spanning data analytics performance management data infrastructure and AI governance ensuring projects are delivered on time within scope and aligned with our organizational and compliance standards.
Data Infrastructure & Systems Integration
- Manage project plans timelines and workstreams for the Azure Data Lakehouse buildout including EHR billing and HRIS data integrations
- Coordinate with IT vendors and program stakeholders to ensure data pipelines system integrations and platform configurations are delivered on schedule
- Track milestones surface risks and escalating blockers across infrastructure workstreams
- Maintain documentation for data architecture decisions integration specs and technical onboarding materials
AI & Data Governance (DAIGI)
- Support the operations of DAIGI workgroups (Digital Tools & Optimization AI-Guided Clinical Documentation Person-Centered GPT and others) by coordinating meetings tracking action items and managing workgroup documentation
- Manage project tracking for AI vendor assessments HIPAA compliance reviews and responsible AI pilots
- Develop and maintain a governance calendar policy review tracker and workgroup reporting dashboards
- Coordinate stakeholder communications across executive leadership compliance clinical and programming teams
Data Analytics & Performance Management
- Support the planning and delivery of analytics projects including cross-program performance dashboards outcomes reporting and quality metrics initiatives
- Coordinate with internal teams and external partners (e.g. NYIN OPWDD ACS) on standardized reporting frameworks and data submission timelines
- Facilitate sprint planning retrospectives and status reporting for analytics and data product deliverables
- Maintain the Data & Innovation project portfolio ensuring visibility into workload priorities and capacity across the team
Stakeholder Engagement & Change Management
- Serve as a key point of contact for cross-functional project teams keeping stakeholders informed and engaged
- Draft and distribute project updates executive summaries and board-level reporting materials
- Support changing management activities for new tools and platforms including communication planning and training to a culture of continuous improvement within the Data & Innovation office
Qualifications- Bachelors degree in project management Information Systems Public Administration Social Work or a related field
- 3 years of experience managing complex cross-functional technology or data projects
- Demonstrated experience with project management methodologies (Agile Scrum Waterfall or hybrid)
- Proficiency with project management tools such as Microsoft Project Asana Jira or
- Strong written and verbal communication skills with the ability to translate technical concepts for non-technical audiences
- Proven ability to manage multiple workstreams simultaneously in a fast-paced environment
- Commitment to the mission of supporting underserved populations
Preferred
- PMP PMI-ACP or equivalent project management certification
- Experience working in a nonprofit healthcare behavioral health or human services organization
- Familiarity with HIPAA compliance requirements and data privacy best practices
- Exposure to data platforms (Azure Databricks Power BI) or EHR systems (e.g. Therap Welligent Netsmart)
- Experience supporting AI governance responsible AI initiatives or technology ethics frameworks
- Bilingual skills (Spanish Haitian Creole or other languages spoken by Heartshare communities) a plus
Core Competencies
- System Thinking
- Stakeholder Management
- Organized & Detali-Oriented
- Proactive Problem-Solving
- Data Literacy
- Collaborative Leadership
- Equity & Mission Alignment
Benefits
At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You canexpect:
- Rewarding work in a team environment.
- Paid vacation sick personal days and holidays.
- 403(B) retirement plans with employer contribution.
- Health dental vision and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care Medical Parking and Transit).
- Employee appreciation programs and events.
- Tuition assistance program.
- Professional development opportunities.
- Wellhub discount
- Verizon Wireless discount.
- BJs membership discount.
- Discounts on Broadway tickets movie tickets theme parks sporting events gift certificates & more.
Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process please reach out to
About Heartshare
Who WE ARE:
For over 150 years Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
Required Experience:
IC
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