Manager, Inbound Sales Development

Position Overview:

The Sales Development teamistasked with prospecting lead qualification and setting up appointments for the Salesteam topursue andultimately signnew clients. This isa great rolefor a passionate Sales Development professional looking forautonomyto help grow the business with a solution-oriented and analytical approach.

The Manager Sales Development leads a high-impact SDR team responsible for buildinga qualifiedpipeline and shaping first impressions with prospective customers. They own the strategy and execution of both inboundand outboundmotions developing messaging and multi-channel cadences andestablishingthe operational guardrails that produce consistent results. By setting clear standards they ensure prospects move through the funnel with aseamless value-driven buyer experience.

Key Responsibilities:

• Mentor and coach SDRs BDRs and Team Leads to achieve defined goals providing structured 1:1s call reviews performance feedback and clear development plans.
• Assistwith onboarding training and ongoing enablement for SDRs/BDRs/TLs reinforcing playbooks messaging and metrics-driven best practices.
• Activelyparticipatein periodic internal meetings toidentifyprocess and market-execution improvements and influence GTM strategy with stakeholder feedback and data-driven insights.
• Consistently achieve at least 80% of monthly goalsmaintainingclear action plans risk/opportunity visibility and transparent progress updates.
• Drive and continuously refine defined sales development processes including lead response qualification cadences handoff and documentation to ensure consistency and scale.
• Provide strategic input into important opportunities collaborating with Sales on account plans executive engagement and multi-threading to accelerate progression.
• Deliver effective coaching and certification in BANT MEDDICC Command of the Message and Challenger Sales to raise team-wideproficiencyand win-rate impact.

Required Experience/Skills:

• 5 years of extensive experience working as a Sales/ Account Manager/Account Executive or Channel Manager selling SaaS products including people management experience.
• Excellent communication and influencing skills through verbal written and live presentations.
• Strong work ethic with a desire to exceed targets and ability to build efficient and long-lasting processes.
• Strong sales acumen andtrack recordofattainingquota you know how to navigate tough conversations and turn it into a win-win for all.
• Exceptional CRM Hygiene.
• Strong customer-centric approach with the ability to understand and respond to customer needs.
• Understands theobjectivesand keyresults for the company relatingto teamfocus and impact to these.
• Flexibility in terms of working hours to support a global team across multiple time zones.
• Data-oriented mindset with strong Salesforce (SFDC) reporting capabilities; largely self-sufficient in manipulating data and creating reports and dashboards.
• Proven experience balancing multiple stakeholder groups and competing priorities within a global organization.

The posted salary range reflects the base salary for this addition this position is eligible for commission/variable compensation based on performance.

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}