Patient Service Representative Pediatrics 632129
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Job Summary
Campus
OSU-Center for Health Sciences
Contact Name & Email
Jeffery Kellerman
Work Schedule
Monday through Friday 8:00am-5:00pm
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$16.00 - $18.00Hourly
Priority Application Date
While applications will be accepted until a successful candidate has been hired interested parties are encouraged to submit their materials by to ensure full consideration.
Special Instructions to Applicants
For full consideration please include a resume cover letter and contact information for three professional references.
About this Position
Responsible for preparing appropriate paperwork for patient medical records and accurate collection and updating of patient demographic and insurance information in the computer. Ensures verification of insurance via insurance websites or by calling the insurance company. Collects co-pays or receipts on the patient balance during the check in process. Assists with the referral/prior-authorization process. Professionally answers multiline phone and handles calls accurately. Follows department standards while scheduling patient appointments. Excellent communication and customer service skills required during all encounters with OSU patients as well as internal and external providers.
Required Qualifications
- High School/GED
- High school or GED minimum
Certifications Registrations and/or Licenses:
- Valid Drivers License
Skills Proficiencies and/or Knowledge:
- Experience working with computers and software.
- Performing accurate and efficient data entry.
- Answering multi-line telephone and scheduling appointments.
- Must have an understanding of medical terminology.
- Work well under pressure in a fast-paced clinical environment.
- Ability to learn new processes.
- Strong interpersonal and communication skills.
Preferred Qualifications
- Bilingual Preferred
- Six (6) months experience with Electronic Health Records preferred.
Required Experience:
Unclear Seniority
About Company
Oklahoma State University is a modern land-grant university that prepares students for success. OSU is America’s Brightest Orange. Through leadership and service, OSU is preparing students for a bright future and building a brighter world for all. As Oklahoma’s only university with a ... View more
