R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform encompassing sophisticated analytics AI intelligent automation and workflow orchestration.

The Patient Access Supervisor will be responsible for managing business office functions accuracy and efficiency while maintaining a customer and patient focus. This role plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying workflow issues and providing solutions. With sharp attention to detail one would discern client problems communicate them and escalate root cause issues to appropriate parties.

This role will be responsible for reporting and analyzing daily weekly and monthly reporting and KPI metrics providing subject matter expertise to help solve problems and provide solutions.

Location: Ascension Dell Seton Medical Center University of Texas

Address: 1500 Red River St Austin Texas 78701

Schedule: Monday Friday 8: 30 am 5 pm; schedule will be modified based on operation needs.

Heres what you will experience working as a Supervisor Patient Access:

• Supervise day surgery and outpatient scheduled services ensuring efficient operations coverage and adherence to established patient access workflows.
• Lead and support scheduling functions for Radiology MRI CT Burn Clinic Wound Care and Cashiers maintaining accuracy timeliness and high-quality customer service.
• Manage team operations including staff scheduling timecard review/approval coaching and performance accountability to meet department goals.
• Monitor analyze and report department metrics using basic math skills to validate results and create clear presentations for staff management and senior leadership (policies workflows KPIs).
• Drive problem-solving and continuous improvement proactively identifying issues multitasking across priorities and leveraging Cerner experience to optimize scheduling and patient access processes.

Required Qualifications:

• High School Diploma preferred
• 1-2 years of surgery and outpatient services experience.
• 1-2 years of leadership experience.

The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.

R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.

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