Assistant Service Manager Dispatcher
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Job Location:
Bridgeview, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Advantage Chevrolet of Bridgeview is seeking an Assistant Service Manager / Dispatcher with Automotive dealership service. This position is ideal for a Service Advisor looking to advance into leadership or an Assistant Service Manager with dispatch or flow-control experience.
Key Responsibilities
- Dispatch repair orders to technicians based on skill set and shop availability
- Manage service lane workflow to maximize efficiency and productivity
- Support the Service Manager with daily operational needs
- Coordinate communication between advisors and technicians
- Monitor job status to help ensure on-time completion
- Maintain accurate documentation and repair order flow
- Assist with CSI Follow-ups and process improvements
Experience Requirements
- Minimum 2 years of automotive dealership service department experience REQUIRED
- Prior experience as a Service Advisor Dispatcher or Assistant Service Manager preferred
- Understanding of technician dispatching and shop workflow
- Experience working in a high-volume service department
- Familiarity with DMS systems (CDK Xtime or similar) is a plus
Skills & Qualities
- Strong organizational and multitasking skills
- Clear communicator with leadership potential
- Detail-oriented and process-driven
- Customer-focused mindset
Benefits
- Competitive pay (based on experience)
- Medical dental and vision insurance
- Paid time off & holidays
- 401(k)
- Advancement opportunities within service management
Required Experience:
Manager
About Company
Advantage Auto Group is growing and expanding its sales staff. Advantage Acura is looking for talented and outgoing Sales Representatives to join their sales t...
