Field Service Technician
Mentor, OH - USA
Job Summary
Monday-Friday: 10:00 AM - 6:30 PM (2nd Shift)
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
- Installation of both residential and commercial security systems access and video systems
- Diagnosing equipment problems through sound troubleshooting techniques
- Repairing and/or replacing defective equipment or components to get system(s) back into proper operation
- Providing honest solutions to clients problems
- Completing required paperwork in a timely manner
- Effectively communicating information with clients and customer service staff
- Support of sales staff
- Continued learning training and special projects
SKILLS/ABILITIES:
- Strong interpersonal and customer service skills
- Strong sense of initiative
- Excellent communication skills
- Accurate and detail oriented
- Well-organized
- Problem solving abilities
- Strong sense of urgency
- Displaying a professional appearance
WORKING CONDITIONS:
- Daily traveling to worksites
- Occasional nationwide travel (as frequent as 1-2 times/month)
- Drug-Free Workplace Program subject to random drug screenings
- Pre-employment BCI records check
- In-frequent weekend work
- Potential for overnight travel
EDUCATION/CERTIFICATION:
- High school diploma
- 2-Year degree preferred
- Valid drivers license
- Background check required
- 10-panel drug screen required
- Motor Vehicle Record check required
PREFERRED BACKGROUNDS
- Security industry knowledge
- Fire Alarm systems
- CCTV
- Access and/or video
- Low-Voltage Electrical
- Information Technology and/or Networking experience
- Proper use of assorted hand and power tools
- Wiring skills
- Cabling
Salary Description
$20-$22/hr
Required Experience:
IC
About Company
Providing the World’s BIGGEST Telecom Brands with Telecommunications Engineering and Staffing Since 1989!