Web Producer

At Seabourn we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches peoples lives. And we believe that people should travel well. Seabourn pioneered small-ship ultra-luxury cruising and continues to represent the pinnacle of that unique style of travel.

Were looking for anexperiencedWeb Producer. Our Seabourn Web Producer plays a critical role in shaping the digital expression of the brands ultraluxury experience. This position is responsible for the endtoend creation refinement and upkeep of web content including copywriting image selection and editing content publishing and ongoing updates to existing site material. Through thoughtful storytelling meticulous attention to detail and a strong understanding of Seabourns brand voice the Web Producer ensures that every page of the site reflects the elegance sophistication and guestcentric excellence that define the Seabourn experience. Their multifaceted authoring not only informs visitors but also inspires themhelping bring the essence of ultraluxury cruising to life across our digital platforms.

Heresa summary of what Seabourn is looking for in itsWeb Producer. Isthisyou

Responsibilities

• Create publish and maintain landing pages in the Adobe Experience Manager CMS system. Create written content SEO optimization and visual merchandising to be consistent with our online customer journey. Maintain web content calendar and manage website updates (product launches changes to programs/offerings maintaining destination pages updating homepage)

• Involve in all phases of designing and maintaining the web page using HTML and CSS. Manage interactive projects from kick-off and requirements-gathering to UI design development QA authoring of page and maintenance. Manage inter-departmental requirements and website QA processes.

• Implement SEO best practices on the website. Work alongside the email team to ensure we are driving traffic to relevant pages.

• Work with the Revenue Management team to support merchandising initiatives for new promotions. Work alongside the UX team to design improved experiences on-site thereby increasing engagement.

• Analyze online KPIs in Adobe Analytics to remove paths of friction and improve the customer journey on-site thereby improving the UX and increasing continuation rates. A/B test content to determine optimal content and language for our site.

Knowledge & Skills:

• Our Web producer will manage projects end-to-end gathering information from various teams across Seabourn to help create and execute projects in accordance with Seabourn guidelines and brand. Tasks are assigned via project management board Asana and directly from web production managers and stakeholders. Example: Create a landing page for new Seabourn product launch. Research ports and excursions; write descriptions for them and upload them to AEM. QA to ensure adherence to Seabourn guidelines. The Web Producer supports Holland America Line (HAL) and Seabourn (SBN) managing digital content and web assets across both brands.

• Responsibilities span both shore and fleet operations ensuring consistent online presence and user experience for global audiences.

• Collaborates with marketing IT and creative teams to deliver web projects that align with business objectives

• Handles complex content management challenges including integrating multiple brand requirements and resolving technical issues.

• Anticipates and addresses user experience problems optimizing web performance and accessibility.

• Navigates evolving digital standards and adapts solutions to meet compliance and business needs.

• Directly influences the quality and effectiveness of HAL/SBNs web presence impacting customer engagement and brand reputation.

• Supports business growth by enabling timely and accurate web updates promotions and campaigns.

• Ensures compliance with company standards and regulatory requirements for digital content.

• Provides guidance to cross-functional teams on web best practices and project execution.

• May oversee contractors or vendors for web development and maintenance tasks.

• Manages resources and timelines for web projects ensuring delivery within budget and scope.

Requirements

Minimum Experience: (if preferred but not required list as such):

• 4 years experience in web content publishing or a related field

• Minimum Qualifications (if preferred but not required list as such):

• Creative and self-driven with an excellent portfolio of work

• Experience in Adobe Experience Manager or similar Content Management System

• Knowledge of basic HTML and CSS

• Knowledge of Search Engine Optimization and best practices

• Adobe Photoshop editing and image optimization for web

• Familiarity with program management tools: Asana Jira or similar

• Web content authoring experience

• Highly agile analytical and strong metrics-driven decision-making skills

• Ability to manage multiple projects and meet deadlines under pressure

Minimum Qualifications (if preferred but not required list as such):

• Collaborates cross-functionally across other teams

• Takes initiative to lead projects from conception to execution

Travel: No or very little travel likely

Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs projects or operations.

Physical Demands: Remain in a stationary position at a desk and/or computer for extended periods of time reasonable adjustments will be offered.

This position is classified as Hybrid. As a Hybrid role it requires employees to work from a designated Holland office Monday through Thursday each week. Employees may work from their homes on Fridays.

Seabourn provides comprehensive and innovative benefits to meet your needs including:

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• BaseHourly Range: $28.46 to $ range is applicable for the labor market where the role is intended to be salary isdirectly relatedto eachcandidatesqualifications and experience uniquely.

Our CultureStronger Together

Our highest responsibility and top priorityiscompliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside visit our site to learn more about our Culture Essentials Corporate VisionStatementand our Core Values at: Americais an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable lawsregulationsand ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process upon your request asrequiredtocomply withapplicable you have a disability and requireassistancein this application process please contact.

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