Staff Software Engineer, Productivity

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

About the team

Airwallexs Engineering Productivity team sits within the Infrastructure & Productivity division and is on a mission to turn everyday software engineers into superheroes on delivering frictionless engineering and excellent products. The team builds and maintains the internal platforms tooling and CI/CD infrastructure that power Airwallexs global engineering organization serving hundreds of engineers across multiple offices and time zones. You will work alongside a collaborative globally distributed team of engineers SREs and DevOps architects who are passionate about developer experience automation and engineering excellence. The team values proactive problem-solving a customer mindset toward internal engineering teams and continuous improvement of the tools and systems that accelerate product delivery. With a modern cloud-native tech stack and a culture that encourages innovation this is an opportunity to shape how Airwallex engineers build test and ship software at scale.

The Role:

As a Staff Software Engineer on the Productivity team you will lead the planning design and architecture of the developer tooling and infrastructure that enables Airwallexs engineering organization to move faster ship with higher quality and operate more efficiently. You will define domain-level technical strategy and own its delivery tackling complex challenges at the intersection of AI-driven automation CI/CD pipeline engineering and cloud infrastructure. Working cross-functionally with engineering teams across the company you will identify productivity bottlenecks architect scalable solutions and set the technical bar for a growing US-based engineering squad. Your work will directly influence engineering velocity code quality and deployment reliability across Airwallexs global platform compounding across hundreds of engineers worldwide. This role is based in Seattle US.

Responsibilities:

• Lead the planning design and implementation of the Airwallex engineering productivity system defining domain-level technical roadmaps and owning their delivery end-to-end.

• Work with feature teams to deeply understand the engineering process and subsequent development directions complete productivity needs analysis architecture design and core function development and be able to grasp the design of complex systems to ensure the quality of complex architecture.

• Design and develop components based on the companys microservice framework ensuring scalable reliable infrastructure services including messaging platforms observability systems and workflow automation tools that serve all engineering teams at Airwallex.

• Define and drive the AI-powered developer productivity strategy: evaluate prototype and deploy AI/ML-powered solutions (e.g. AI-assisted code review automated test generation intelligent build optimization agent based root cause analysis) to streamline developer workflows and improve code quality across the engineering organization.

• Optimize CI/CD pipelines at scale: architect and continuously enhance Continuous Integration and Continuous Deployment pipelines to improve software delivery efficiency reduce build times and increase deployment frequency across Airwallexs global engineering organization.

• Provide technical leadership and mentorship: review RFCs and provide deep architectural insights establish best practices and design patterns mentor senior and junior engineers and raise the engineering quality bar across the Infrastructure & Productivity domain. Champion quality gate enforcement (80% UT/IT coverage) and change management standards.

• Collaborate cross-functionally with domain engineering teams: partner with engineers SREs and stakeholders across Airwallex to identify productivity bottlenecks gather requirements and deliver tooling solutions that measurably improve the developer experience. Use data-driven metrics (e.g. build times deployment frequency developer satisfaction) to guide improvements and prioritize investments.

Minimum qualifications

• Familiar with common design patterns with experience in design and development of large-scale distributed high concurrency high load high availability systems.

• Mastery of various common server technologies which can optimize service response and data query ensure various service quality and solve the problems of high concurrency and high availability.

• Strong proficiency in backend programming languages such as Python Java Go Kotlin Rust or and their corresponding frameworks.

• 8 years of professional software engineering experience with demonstrated experience building or maintaining CI/CD pipelines developer tooling or platform infrastructure at scale. Track record of technical leadership architectural decision-making and mentoring across teams.

• Infrastructure and cloud expertise: hands-on experience with cloud services (AWS GCP or Aliyun) and infrastructure management tools (Terraform Kubernetes Docker).

• Strong system design skills with the ability to define and own the technological strategy for a team or domain making sound architectural decisions that balance performance scalability maintainability and cost. Demonstrated ability to review RFCs and provide deep insights into best-of-class designs.

Preferred qualifications:

• Experience leveraging AI/ML tools or LLM integration to enhance developer workflows automate code review or accelerate engineering productivity. Familiarity with AI-powered development tools (e.g. Cursor Copilot) and a perspective on how AI will transform developer productivity engineering is a plus.

• Experience with observability and monitoring tools such as Grafana Prometheus Datadog or ELK stack and a track record of operating production infrastructure with strong incident response practices. Solid understanding of messaging systems (e.g. Kafka) data streaming container orchestration and microservices architecture.

• Demonstrated ability to move fast and grow in dynamic collaborative and ambiguous environments with experience successfully proposing new solutions across a landscape of diverse decision makers. This aligns with Airwallexs Operating Principles of Move Fast with Conviction and Curious.

• Experience in a platform engineering or developer experience role at a technology or fintech company with a data-driven approach to measuring and improving developer productivity (e.g. tracking build times deployment frequency DORA metrics or developer NPS). Experience with build systems (e.g. Bazel Gradle) or internal developer portals is a plus.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Staff IC