Staff Creative Project Manager

Innovate with purpose

At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or in a remote-eligible role BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.

Lets give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

Reporting to the Senior Manager of Creative Operations a Staff Creative Project Manager at BILL plays a key role in the Marketing Creative Studio responsible for the overall efficiency and effectiveness of project work streams and empowering creatives to efficiently deliver high-bar impactful creative for marketing content campaigns collateral email marketing events videos swag and more. The proactively roadmap efficiently intake and route creative requests and manage day-to-day workflows throughout creative development creative QA approvals delivery and measurement.

A Staff Creative Project Manager analyzes ongoing work methods and their team and stakeholder teams strategic goals to propose and drive programs which reduce operational redundancies and drive business objectives proposing and developing fresh approaches to operations which ensure creatives reliably deliver high-bar creative within budget timing and resourcing constraints. They contribute to interpret and plan against strategic creative briefs for complex and large projects; seek and share necessary information from stakeholders and partner teams; define roles and sequencing and determine best processes for achieving results.

A Staff Creative Project Manager actively networks and conducts share-outs which help other teams understand how creative and creative operations contribute to strategic business goals. They collaborate closely with team leads across marketing acting as operational thought leaders who drive a culture of excellence and growth including identifying conflict and fostering resolution and mentoring both peers and junior members of the team.

Key responsibilities include:

• Act autonomously as an operations lead throughout fast-paced creative partnerships initiatives and workflows including intake resourcing scoping traffic reviews and reporting.
• Partner with cross-functional teams to customize and utilize internal tools required for asset and project management.
• Strategically iterate standardized project timelines tasks DACIs and measurement strategies; and contribute to creative brief by recommending optimal work methods teams milestones and timelines.
• Succinctly and professionally run meetings and present work logic and feedback openly to senior leadership and stakeholders across Marketing and other BILL organizations explaining changing priorities and using compelling arguments to convey conclusions and ideas. Ask clarifying questions interpret feedback for others and propose solutions to address efficiency.
• Establish mechanisms to actively maintain relationships with cross-functional teams to better understand their collaboration needs concerns and roadmaps. Actively and regularly share creative team planning goals and roadmaps with regular stakeholders and partners.
• Identify conflict lead steps and dialog to resolve and incorporate learnings into processes to mitigate future conflict.
• Communicate project status with stakeholders regularly. Anticipate flag and propose solutions to avoid bottlenecks resolve roadblocks strategically escalate when necessary anticipate and make tradeoffs and balance business needs versus technical and creative constraints.
• Drive programs which ensure a stable vendor program to meet resourcing needs and ensure proper vendor compliance (including NDAs SOWs etc.).
• Drive collaboration with creative partners to set program/team-level priorities goals and recurring processes.
• Manage and strategically iterate project management approaches and continually elevate personal PM bar and output. Actively identify areas for improvement across the teams output and develop tools to bring the teams body of work up to high-bar.
• Actively manage personal career development including defining and tracking quarterly goals and seeking feedback around job expectations performance and promotion cadence. Independently identify stretch opportunities and initiate engagement and planning.

Wed love to chat if you have:

• 8 years of related experience working with in-house creative agencies
• Experience optimizing how creative teams work in project management software like Asana and design tools like Figma
• Success in determining new working methods for obtaining impactful creative
• Excellent communication and presentation skills with the ability to articulate complex ideas and influence key stakeholders
• Proven track record of managing multiple projects simultaneously prioritizing effectively and delivering results in a fast-paced environment
• Strong leadership skills with the ability to inspire and motivate cross-functional teams to achieve common goals
• Built dashboards that help measure creative team efficiency and determine opportunities for acceleration

Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Whats in it for you

Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
• HSA & FSA accounts
• Life Insurance Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11 Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact . To ensure a fair evaluation our Candidate Integrity Policy prohibits the use of unapproved external assistance including generative AI during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.