Patient Sales Consultant

The Role

Youre the first wow moment. As a Patient Sales Consultant youll connect with new and returning patients guide them through their options and convert interest into booked consultations and treatment plans.

This is a high-touch high-energy sales role for someone who loves people thrives in a fast-paced environment and knows how to build trust while driving revenue. Youll support both surgical and non-surgical services helping patients feel confident informed and excited about their next steps.

What Youll Do

Sales Booking

Respond quickly to new leads and inbound calls (speed matters!)

Convert inquiries into booked consults and treatment appointments

Educate patients on services pricing ranges timing and next steps

Follow up consistently and confidently to reduce lost opportunities

Help maintain full provider schedules and minimize waitlist gaps

Consultations Treatment Planning

Conduct patient consultations to identify goals concerns and expectations

Create recommendations/treatment plans and communicate realistic outcomes

Support photo documentation and track progress when needed

Make the experience feel luxurious clear and personalized

Patient Experience Coordination

Serve as a patient advocate and ensure every interaction feels exceptional

Ensure required forms financial policies and documentation are completed

Communicate with providers and team members to keep care seamless

Promote specials events and service offerings naturally and professionally

What Success Looks Like

Consistently high conversion from lead consult procedure/treatment

Strong patient relationships and repeat visits

Fast response times strong follow-up habits and organized lead tracking

Patients feel cared for confident and excited to return

Consistently high conversion from lead consult procedure/treatment

Strong patient relationships and repeat visits

Fast response times strong follow-up habits and organized lead tracking

Patients feel cared for confident and excited to return

What Were Looking For

2 years of sales experience (aesthetics healthcare hospitality or luxury service preferred)

Comfortable discussing both medspa and plastic surgery services

Confident communicator professional warm persuasive and patient-focused

Organized fast-moving and great at multitasking

Tech-friendly (EMR scheduling software basic office tools)

Passion for aesthetics wellness and delivering exceptional experiences

Why This Role Is Fun

Youre part of transformational moments for patients

You work in a beauty confidence-driven environment

Every day includes variety: leads consults follow-ups patient wins

You get to grow with the practice and build a strong sales career