ServiceAdministrative Coordinator Full Time

Seeking a full-time Service/Administrative Coordinator to support our Building Operations department at Western AZ Regional Medical Center located at 2735 Silver Creek Rd Bullhead City AZ.

Day Shift: Monday - Friday during normal business hours. No weekends or holidays.

We know its not just about finding a job. Its about finding a place where you are respected valued and where your work is purposeful and fulfilling. A place where your talent is recognized professional development is encouraged and career advancement is possible.

What we Offer:

• Competitive Pay

• Medical Dental Vision and Life Insurance

• Generous Paid Time Off (PTO)

• Extended Illness Bank (EIB)

• Matching 401(k)

• Opportunities for Career Advancement

• Rewards & Recognition Programs

• Exclusive Discounts and Perks

Job Summary

The Service/Administrative Coordinator provides administrative clerical and operational support to the department under the direction of department leadership. This role is responsible for handling correspondence scheduling document management and general office coordination to ensure efficient department operations. The Service/Administrative Coordinator also provides excellent customer service to patients families providers and staff assisting with inquiries and facilitating communication within the department.

Essential Functions

• Handles phone calls emails and in-person inquiries from patients families staff and other stakeholders ensuring timely responses and resolution of concerns.
• Assists with the preparation processing and organization of departmental forms documents and patient information.
• Collects information prepares and distributes agendas for committee meetings and transcribes meeting minutes as directed.
• Provides customer service and administrative support addressing patient and staff inquiries and ensuring a positive experience.
• Directs patients and visitors to the appropriate personnel department or service areas.
• Supports departmental initiatives projects and regulatory compliance tasks including organizing meetings and maintaining documentation.
• Maintains office supplies inventory and equipment ensuring availability for daily operations.
• Assists with data entry reporting and record management ensuring accuracy and confidentiality as needed.
• Collaborates with staff and leadership to facilitate scheduling workflow coordination and operational improvements.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree or coursework in Business Administration Office Management or a related field preferred
• 0-2 years of experience in administrative support customer service or office coordination required
• Experience in healthcare administration or a medical office setting preferred

Knowledge Skills and Abilities

• Strong organizational time management and multitasking abilities with attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite Google Suite and healthcare management software.
• Ability to work independently and as part of a team.
• Strong customer service skills and ability to manage patient interactions professionally.