AlphaGraphics Lehigh Valley a full service design printing signage direct mail fulfillment and promotional product company is seeking a Project Manage who will also be integral in supporting Sales Executives to meet our team goals. We have an incredible client roster we have stuck with them and they have stuck with us and now were looking to plug in a solid new employee who loves to work loves to smile knows how to stay organized and is eager to manage exciting projects from start to finish. Some of the core responsibilities listed below:
Project Manager Responsibilities:
Develop a detailed knowledge of all AlphaGraphics products and services production processes capabilities and pricing
Maintains a professional appearance
Ensure all clients have a positive customer experience
Can easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the value-added area)
Consults with customers to help them make decisions; upsells and cross-sells when there are opportunities
Captures customers specifics using Job Analysis questions
Asks probing questions
Reviews customers proofs manages the proofing process and calls customers when jobs are ready for pick up
Creates job estimates that are prepared in a timely manner professionally presented and carefully reviewed for job pricing and accuracy
Routinely resolves customer inquiries and complaints
Displays necessary mastery of MIS tools to create and estimate customer projects effectively.
Maintains current pricing strategies and customer billing procedures
An AlphaGraphics Project Manager performs all business development functions related to Inside Sales including the following:
Assists in updating the mailing list database
Assists sales rep functions and inside production when requested
Follows up and manages Inbound Leads
Follows up on targeted direct mail or local Shop mailings
Keep customers informed regarding their jobs progress through the production process
Shows proficiency in regular use of CRM tools
Effectively manages all communication methods currently available to them to respond timely to customer inquiries
Project Manager Qualifications
Account Management experience is preferred but not required
Knowledge of printing and prepress requirements a plus
Possesses a solid knowledge of MIS systems and order entry processes
Handles all communications with customers in a professional and respectful manner
Strong analytical skills (break projects into steps or sets)
Excellent writing and verbal skills
Professional appearance and decorum
Strong organizational and time-management skills
Compensation: $21.00 - $24.00 per hour
At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Required Experience:
IC
Benefits:Bonus based on performanceCompetitive salaryEmployee discountsOpportunity for advancementPaid time offTraining & developmentThe Position:AlphaGraphics Lehigh Valley a full service design printing signage direct mail fulfillment and promotional product company is seeking a Project Manage who...
Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
The Position:
AlphaGraphics Lehigh Valley a full service design printing signage direct mail fulfillment and promotional product company is seeking a Project Manage who will also be integral in supporting Sales Executives to meet our team goals. We have an incredible client roster we have stuck with them and they have stuck with us and now were looking to plug in a solid new employee who loves to work loves to smile knows how to stay organized and is eager to manage exciting projects from start to finish. Some of the core responsibilities listed below:
Project Manager Responsibilities:
Develop a detailed knowledge of all AlphaGraphics products and services production processes capabilities and pricing
Maintains a professional appearance
Ensure all clients have a positive customer experience
Can easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the value-added area)
Consults with customers to help them make decisions; upsells and cross-sells when there are opportunities
Captures customers specifics using Job Analysis questions
Asks probing questions
Reviews customers proofs manages the proofing process and calls customers when jobs are ready for pick up
Creates job estimates that are prepared in a timely manner professionally presented and carefully reviewed for job pricing and accuracy
Routinely resolves customer inquiries and complaints
Displays necessary mastery of MIS tools to create and estimate customer projects effectively.
Maintains current pricing strategies and customer billing procedures
An AlphaGraphics Project Manager performs all business development functions related to Inside Sales including the following:
Assists in updating the mailing list database
Assists sales rep functions and inside production when requested
Follows up and manages Inbound Leads
Follows up on targeted direct mail or local Shop mailings
Keep customers informed regarding their jobs progress through the production process
Shows proficiency in regular use of CRM tools
Effectively manages all communication methods currently available to them to respond timely to customer inquiries
Project Manager Qualifications
Account Management experience is preferred but not required
Knowledge of printing and prepress requirements a plus
Possesses a solid knowledge of MIS systems and order entry processes
Handles all communications with customers in a professional and respectful manner
Strong analytical skills (break projects into steps or sets)
Excellent writing and verbal skills
Professional appearance and decorum
Strong organizational and time-management skills
Compensation: $21.00 - $24.00 per hour
At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.
AlphaGraphics is an international franchisor that offers printing services, marketing solutions, graphic design and custom business sign and banner production.
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