Behavioral Health Technician Crisis
Vancouver, WA - USA
Job Summary
Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.
Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services foster enduring relationships and empower our communities to truly thrive.
Our Mission - Through superior customer service high quality programs and well-trained and dedicated staff we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.
MAJOR DUTIES:The Behavioral Tech Position works under the supervision of the Program Director. This position provides counseling and case management for individuals at the Involuntary Treatment Program. The Behavioral Health Technician will be responsible for providing specialized intervention and short-term intervention services to adults and older adults experiencing co-occurring acute behavioral health crisis that resulted in involuntary detention with the goal of stabilization within the least restrictive setting. This position provides clinical services to fulfilling these duties the incumbent performs the following duties independently:
- Ensuring the care safety and supervision of residents on the therapeutic milieuthrough positive interactions and direct pro-activesupervision.
- Utilize individualized care appropriate to the specific needs and strengths ofresidents. Utilize appropriate limit setting and resolution focused de-escalationtechniques.
- Monitor implement and support the milieu/program andschedule.
- Collect record and summarize data on observable client behavior. Monitor clients according to the assigned levels of observation provide monitoring of the facilityduring shift.
- Facilitating the treatment plan set forth by the treatment team by providing day-to-day support. Will work as part of a treatmentteam.
- Facilitate and conduct groups as designated by the programsschedule.
- Collaborate with treatment team including client parents and caregiversoutside professionals andco-workers.
- Attending all training education and staff enrichment activities; being familiar withthe Philosophy Mission and Objectives ofLifeline
- Will work with patients to meet the goals on the individual services plan identified activities and goals that are recovery and strength based and meets their unique needs. Acts as an advocate for the needs and rights of everyperson.
- Assists in completing admissionincluding:
- Orientation to the program including an introduction to staff tour of the facility individual rights and grievances program schedule and communityagreements.
- Assisting participants with hygeine and clean up using proper infection control procedures.
- Reviewing and storing personalproperty.
- Partners with each participant to maintain a recovery environment by performing tasks including but not limitedto:
- Room Checks.
- Conduct safety checks of the unit and records findings asdesignated.
- Helps participants manage any risky behavior and completesrequired documentation.
- Implements contrabandpolicy.
- Works with participants and treatment team to complete Discharge Planning to ensure community resources and family supports are involved as requested by theparticipant.
- Maintain complete and up to date clinical files that document all services andcontacts provided consistent with the requirements of WAC246-341.
- Assures incident reports are initiated and completed according to agencypolicy.
- Supports and implements agency policies andprocedures.
- Ability to maintain a positive solution-focused demeanor when responding to conflicts orproblems
- Networks within the community to identify outside agencies and services availableto help individuals meet their needs. Establishes and maintains relationships with community agencies and service providers to meet the needs ofindividuals.
- Participate in verbal de-escalation and interventions in emergent situations andbe willing to assist other team members as needed to maintain a safe and secure environment.
- Other duties asassigned.
POSITION REQUIREMENTS
- Washington State Department of Health Agency Affiliated CounselorCertification.
- Current CPR and First Aid and Food Handlers permit or ability to obtain one within90 days.
- Knowledgeable of a wide variety of therapeutic approaches and the ability to set and maintain therapeutic limits. The agency milieu mandates that the incumbent be flexible versatile and skilled in developing creative behavioral interventions focused on a person-centered recovery approach;
- Must be capable of functioning autonomously while maintaining continuous communication with other staffmembers;
- A broad knowledge of the stages of human personality development includingcultural social and psychological factors affecting individuals and families involved with co- occurring acute behavioral health crisis;
- Be willing to seek to understand individuals unique circumstances and personal preferences and goals and incorporate them into the crisis response to helpindividuals regain a sense ofcontrol.
- Have a strong understanding of recovery and resilience the value of partnerships and individual choice and the balance between protection from harm and personaldignity.
- Experience working with individuals who are difficult to engage and maintain in traditional behavioral health programs and who may display a wide range ofunpleasant and/or unusualbehaviors.
- Subscribe to the philosophy of cooperation and continuity across programs andof consideration and respect forindividuals.
- Valid Washington State Drivers License required including vehicle and appropriate vehicle.
- Greatattendance.
- Defined knowledge and experience of counseling rehabilitation training andtreatment services provided to adults experiencing acrisis.
- Familiarity with Washington State regulations related to the provision of behavioral health services (RCW71.05).
- This position requires shift work and requires the ability to work within aflexible schedule including weekends andevenings.
GUIDELINES
This position requires that the incumbent obtain and maintain Washington State credentials through the Department of Health.
COMPLEXITY
The incumbent provides services to individuals who differ widely in age and socioeconomic status and who may possess a variety of chronic and serious social behavioral and psychological problems. Strong clinical skills sound judgment and creativity are required to help implement and deliver treatment services that meet the complex needs of the participants in the Involuntary Treatment Program.
PERSONAL CONTACTS
Contacts are with the members of the treatment team individuals significant others and family representatives of various community agencies specializing in the treatment of behavioral health and crisis and related community representatives including hospital personnel lawyers probation officers and other court officials. All personal contacts are carried out in accordance with federal and state laws dealing with the confidentiality of individual records.
PHYSICAL DEMANDS
This position requires the incumbent to provide verbal crisis de-escalation and to respond to aggressive individuals with a calm and collaborative demeanor.
WORKING ENVIRONMENT
Working hours are spent indoors in offices or other meeting rooms or in the milieu. Supervision of outdoor activities visits to community agencies and participation in staff retreats and staff development activities may be required.
IMMEDIATE SUPERVISOR: Program Director
Salary: $20.39 - 22.60 /hr DOE
Application Process:
To apply electronically for this position please click Apply Now or visit our ADP career center. For more information on this and other positions please visit our website at
The Benefits:
Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being. Our comprehensive benefits include multiple options for medical dental and vision coverage for employees and their eligible dependents.
In addition Lifeline Connections provides employer-paid Short Term Disability Long Term Disability and Life Insurance along with access to supplemental coverage options. Full-time employees and eligible part-time employees may also enroll in our 401(k) retirement plan helping support long-term financial wellness.
Beyond benefits coverage Lifeline Connections is proud to offer generous paid time off. Both full-time and part-time employees earn PTO at competitive accrual rates that increase with years of service allowing for meaningful time away from work. Employees also receive paid holidays and personal holidays reinforcing our commitment to work-life balance and employee well-being.
Required Experience:
IC
About Company
Lifeline Connections is a Pacific Northwest Substance Use and Mental Health Treatment Center, accepting most insurance.