Sales Manager | Dr. Wilkinson's Backyard Resort & Mineral Springs | Modus by PM Hotel Group

Dr. Wilkinsons Backyard Resort and Mineral Springs in Calistoga is seeking a Sales Manager to join our amazing crew! The primary role of the SalesManager is to generate revenue through direct sales activities within group catering and business travel market segments. This individual will reside in the Calistoga CA area. This is an on-site exempt position that reports to the General Manager. The salary range for this position is $70000-$80000.

Dr. Wilkinsons

Dr. Wilkinsons Backyard Resort and Mineral Springs is an iconic resort and spa destination located in the heart of the charming town of Calistoga offering time-honored mud bath and spa treatments healing mineral pool soaks and the best of Calistoga right outside its doors. The transformed resort honors its iconic past while looking toward the future with a new mid-century inspired design 50 completely refreshed guestrooms a brand-new restaurant with indoor and outdoor seating a completely re-imagined spa and the same proven mud bath treatments first shared with the world over 65 years ago. Best-in-class yet playful and approachable the spa will make the art of mud bathing accessible for all.

Who We Are

• Passionate about hospitality and fostering an environment where associates will thrive.
• Culture driven dedicated to respect teamwork an entrepreneurial spirit and the drive to succeed.
• Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
• A brand-new hotel with the opportunity to build something from the ground up.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.
• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.

What You Will Be Doing

• Develop and implement successful group sales solicitation activities to secure new and repeat business from target market segments with a special focus on wedding parties and events and corporate retreats.
• Consistently meet or exceed quarterly group revenue goals through proactive prospecting strategic account development and conversion of qualified leads across key segments including weddings corporate retreats and social events.
• Support and inform the operations team in the execution of group related events playing a strategic role with executing programming as the liaison between Marketing team & operations team on property.
• Actively seek out critical information on market trends segment behavior and other data to make informed decisions and remain ahead of the pack presenting your data strategies and results to senior leadership and ownership.
• Create and distribute BEOs and group resumes as well as leading meetings to review group resumes and BEOs.
• Prepare monthly group pace report and articulate weekly STS group pace results and prospect pipeline on owners calls and in person meetings.
• Establish local partnerships with wineries and local vendors that align with hotel brand to enhance customer experience collaborate with to promote hotel.
• Actively seek out local hotel community and tourism industry partners to stay current on current market occurrences/happenings impacting hotel supply and demand.
• Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued.
• Collaborate with shared services partners (marketing sales and revenue management people & culture) to maximize performance and engage with companywide initiatives.
• Champion our values vision and culture.

What Were Looking For

• Have a minimum of 2 years experience in sales positions in the hospitality industry with a basic knowledge of food and beverage as it relates to catering and social events preferred.
• Experience working with independent hotels.
• Requires a basic understanding of the operations of all departments in the hotel and what role each department plays in group business.
• Demonstrate a track record of production in group sales.
• Have a track record of achieving and maintaining superior sales and revenue results at your hotel(s) and can articulate the underlying strategies that led to your achievements.
• Demonstrate thorough experience with professional selling skills: opening probing supporting closing.
• Able to train and monitor the process of sending referrals setting traces and profiling accounts.
• Possess excellent communication and organizational skills.
• Have a thorough knowledge of the hospitality industry have a strong financial background sound administrative skills well developed management skills and have demonstrated ability to effectively lead.
• A passion for hospitality will be apparent from speaking with you; you naturally connect with colleagues and guests.
• Strong organizational skills attention to detail and an entrepreneurial spirit.
• The experience/knowledge of what a good piece of business looks like as well as the ability to communicate and collaborate with the operations team so they know what our guests will be expecting.
• Ability to use the tools of our trade: computers Hospitality CRM (Salesforce) databases property management systems and industry business intelligence tools (Agency360).
• Not afraid to get your hands dirty for the good of the team and above all youll deliver results.

Whats In It for You

• Competitive compensation package and incentive plan.
• Generous health dental and vision insurance plus 401K.
• Comprehensive onboarding and training plan to set you up for success.
• Coaching feedback and mentorship to develop yourself and your team.
• Personalized development plan to fit your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.
• Monthly fitness and transportation credits.
• Unlimited PTO and 9 paid holidays.
• Opportunities to volunteer and give back to our local communities.
• Paid Parental Leave.
• Tuition reimbursement opportunities when you grow we grow!

Non-Negotiables (Our Core Values)

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE.
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN INNOVATE.
• EMBRACE CHANGE

As part of an organizational culture that embraces change and progress this job description does not seek to limit the tasks and responsibilities of the position. Rather it acts as a springboard for future career and personal development within the property team and entire Modus Hotels community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender age race religion national origin marital status sexual orientation disability or any other characteristic not related.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

This description is subject to change at the sole discretion of the Company and in no way creates an employment contract implied or otherwise; each associate remains at all times an at will associate.

This position is primarily stationary; this will require moving less than 50% of the time.

Required Experience:

Manager