Global Technology Program Manager
Charlotte, VT - USA
Job Summary
Job Description:
At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!
This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business provides a product or service or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating influencing and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive materials and ensuring results align to program strategy simplification and new capabilities.
The candidate will support the governance and oversight of critical Global Technology program execution and issues resolution that have significant impact on how the company does business provides a product or service or executes a function. A key requirement is to have the intellectual stamina for delivery of regulatory and executive material and ensure delivery of the results aligned to our multi-year delivery efforts for program strategy simplification and new risk management capabilities. Strong business centric mindset with ability to utilize sound judgment and tailor approach to drive optimal outcomes. Communicates influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Build positive give and take relationships with stakeholders and uses the right questions and tools to uncover root causes to challenges identifies opportunities and make candidate will possess knowledge and experience with GT Issues and Risk Management.
Responsibilities:
Defines program controls processes procedures reporting cadence decision governance structures and ways of working with key stakeholders
Works closely with project sponsors cross-functional teams and assigned project managers to develop the scope deliverables required resources work plan budget and timing for new change initiatives
Monitors the execution of defined tasks through tracking of program milestones and their statuses developing program plans and measuring progress against ongoing key performance indicators
Analyzes evaluates and overcomes program risks and produces program reports for managers and stakeholders
Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
Works with other program managers to identify risks and opportunities across multiple projects within the department leading them to negotiate decision making for efficient and effective resolution
Meets with stakeholders to provide transparency into project issues and decisions on services builds positive relationships asks questions and uses tools to uncover root causes to challenges identify opportunities and make recommendations
Required Qualifications:
10 Years of Project/Program Management Experience
Agile experience
Establish and maintain relationships with relevant client stakeholders providing day-to-day contact on project status and changes
Self-starter with ability to work independently as well as leading or participating in a cross-functional team environment
Hands on ability leading projects from requirements definition through deployment identifying schedules scopes budget estimations and implementation plans including risk mitigation
Demonstrated ability to manage and prioritize multiple projects in a fast-paced environment
Able to lead cross-functional teams in the execution of program objectives
Cultivates a positive team culture and ensures broader collaboration across the enterprise
Analyze project status and when necessary revise the scope schedule or budget to ensure that project requirements can be met
Establish and maintain processes for managing scope during the project lifecycle setting quality and performance standards and assessing risks
High level of integrity and professionalism in dealing with sensitive audit and regulatory matters
Advanced/Expert MS Office skills especially Excel and PowerPoint
Proven presentation skills (written and oral): ability to present key messages recommendations and information in a clear concise and insightful way and synthesize information key to relevant points to Senior Executives across the Enterprise
Proven executive presence horizontal and strategic thinker with the ability to influence effectively at all levels within the organization
Demonstrates a good sense of judgment knows when to escalate and how to manage expectations
Considers a diverse set of data points and inputs and is decisive in solutioning
Desired Qualifications:
Global Technology experience
BusinessRisk Management experience
Regulatory experience
Audit experience
Working knowledge of bank policies programs and procedures
Prior experience handling multiple facets of an end-to-end business: financial management project management governance operations and technology management and strategy initiatives
Skills:
Consulting
Problem Solving
Program Management
Project Management
Reporting
Collaboration
Leadership Development
Performance Management
Presentation Skills
Issue Management
Oral Communications
Process Design
Process Performance Management
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540) US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150)Pay and benefits informationPay range$140000.00 - $173400.00 annualized salary offers to be determined based on experience education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits access to paid time off resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.Required Experience:
Manager
About Company
What would you like the power to do? At Bank of America, our purpose is to help make financial lives better through the power of every connection.