Customer Program Manager— FeatureRich CMOS Product Line

GlobalFoundries

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profile Job Location:

Austin, TX - USA

profile Monthly Salary: $ 118000 - 210000
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

About GlobalFoundries:

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design development and fabrication services to some of the worlds most inspired technology companies. With a global manufacturing footprint spanning three continents GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information visit .

Summaryof Role:

The Customer Program Manager is the external-in advocate for the customer for our featurerich CMOS product line. This role blends technical capability with program leadership to ensure customer needs priorities and success criteria are understood internally and delivered predictably. You will drive alignment across Product Engineering Applications/FAE Quality and Salesowning program execution risk management and customer communication.

Key Responsibilities

  • Customer Advocacy (ExternalIn)

  • Serve as the internal voice of the customer; ensure customer requirements and priorities shape internal decisions and tradeoffs

  • Build trust through clear proactive communications and accountable program leadership

  • Program Ownership

  • Lead customer programs end-to-end (requirements execution delivery) managing schedules dependencies milestones and deliverables

  • Maintain rigorous RAID management (risks actions issues decisions) and escalation paths

  • Technical Translation & Alignment

  • Translate customer system-level requirements into actionable internal requirements and validation criteria

  • Partner with engineering/apps to resolve technical issues: bring-up integration qualification errata reliability performance gaps

  • Expectation Management

  • Ensure aligned internal commitments; avoid over-commitment by driving clarity on scope timelines and tradeoffs

  • Prepare customer-facing status executive summaries and decision options

  • Cross-Functional Orchestration

  • Coordinate Engineering Product FAEs Quality Ops and Sales to remove blockers and deliver outcomes

  • Support QBRs roadmap reviews and critical customer escalations with crisp fact-based narratives

  • Feedback Loop

  • Systematize capture of customerlearnings;feed insights into roadmap documentation collateral and process improvements

Required Qualifications:

  • 5 years in semiconductors in program management applications engineering customer engineering product management technical account management or similar

  • Strong technical capabilitycomfortable engaging on architectures integration and tradeoffs for CMOS-based products

  • Demonstrated ability to advocate from the customer POV while driving internal execution and balancing constraints

  • Strong program management discipline and executive communication skills

Preferred Qualifications:

  • Experience supporting evaluation design-in qualification ramp for complex silicon

  • Familiarity with quality/reliability PCN/EOL processes and supply/ramp dynamics

  • Track recordmanaging multi-site cross-time-zone stakeholders

Expected Salary Range

$118000.00 - $210000.00

The exact Salary will be determined based on qualifications experience and location.

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions as applicable and subject to applicable laws and regulations.

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.

All policies and processes which pertain to employees including recruitment selection training utilization promotion compensation benefits extracurricular programs and termination are created and implemented without regard to age ethnicity ancestry color marital status medical condition mental or physical disability national origin race religion political and/or third-party affiliation sex sexual orientation gender identity or expression veteran status or any other characteristic or category specified by local state or federal law


Required Experience:

Manager

About GlobalFoundries:GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design development and fabrication services to some of the worlds most inspired technology companies. With a global manufacturing footprint spanning three continents GlobalFoundrie...
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