ITSM Tool Developer

JoinPeratonsmission-critical team supporting secure real-time data delivery across complex operational environments in direct support of our nations warfighters. If you are driven by national security and energized bycutting-edgeC2ISR capabilities sensor integration and resilient data transport solutions we invite you to join our team.

We areseekinghighly cleared professionals who excel at the intersection of advanced communications infrastructure distributed systems and mission assurancewhere reliability security and performance are paramount.

Specifically we are looking for aTS/SCIclearedITSMTool Developer- SMEtosupport this missionatPope Army Airfield North Carolina.

Responsibilities:

As anITSM ToolDeveloper-SMEyouwill provide technical and management leadership for all equipment and information support functions across the Task Order. Your responsibilities include:

• Provides strategic technical and management leadership for defining the overarching vision policies and architectural standards for ITSM tool (ServiceNow) development specifically for C2ISR Configuration Change Management (CCM) across the entire enterprise.
• Establishes enterprise-level goals and long-range strategic plans foroptimizingthe ITSM platforms development (e.g. ServiceNow) to support systematic documentation tracking and management of all engineering change requests and design modifications.
• Serves as the principal authority on complex ITSM platform architecture CMDB design principles advanced scripting (e.g. JavaScript Angular REST APIs) and integration strategies for mission-critical CCM processes.
• Directs and controls all ITSM tool development initiatives related to CCM holding ultimate responsibility for strategic planning resource allocation and process methodologies that ensure comprehensive traceability and continuous infrastructure management.
• Leverages deep domain and expert technical knowledge of the ITSM platform to conduct comprehensive architectural reviews develop advanced mitigation strategies for platform vulnerabilities and integrate innovative proactive development solutions(e.g. AI/ML-driven change impact analysis predictive maintenance features within CCM).
• Engages in high-level client negotiations and strategic interfacing with senior management shaping ITSM tool development policies resource allocation and technical standards with critical impact on C2ISR mission effectiveness and the speed of capability deployment.
• Utilize the following role specific tools:JavaScript HTML CSS or other web development languagesConfiguration Management Databases (CMDB) (ServiceNow CMDB BMC Helix SolarWinds) for centralized repository and traceability of configuration items; version control systems (Git Subversion) with CI/CD integration for automated testing branching and rollback; change impact analysis tools (dependency mapping engines blast radius analyzers) for service dependency tracking and risk scoring; and automated conflict detection; enterprise configuration management platforms (SharePoint Confluence Alfresco) for documentation site plans rack elevations and ICDs; compliance audit checklists for DoD CCM standards RMF requirements and Section 508 accessibility;

Required qualifications:

• Previousexperience asanITSM ToolDeveloperor similar rolesupporting a DoD customer at the CCMDlevel;
• Minimum of12yearsexperiencewith a BS/BA or10years experience with a MS/MA or7years experience witha PhD. or 16 years w/o a degree or 14 years with AA/AS
• A current active DoD security clearanceat the TS/SCI level
• US citizenship is
• DoD 8140 role for WRC: 632; Element: IT; Work Role: Systems Developer; Proficiency Level: Advanced

DesiredQualifications:

• DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level and CE/Operating System (OS) certificate within six months of the assignment.

Work Environment:

• Location:Pope Army Airfield NC
• On-site expectations: Full-time on-site presencefor equipment management and asset tracking
• Travel:May require occasional travel to CONUS and OCONUS sites forlogisticscoordination and facility assessments

Why Join Us

• Be part of a mission-critical team supportingour nations eliteand its mission partners in deliveringcutting-edgeC2ISR capabilities
• Work in a dynamic and collaborative environment supporting critical national security operations
• Managecutting-edgecommunications and sensor systems that directlyimpactoperational readiness
• Access to professional development opportunities and career growth within the intelligence and cybersecurity community
• Opportunity to work with advanced tactical communications technologies and AISR systems

#C2ISR

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.