Director, Digital Design

We are UMG the Universal Music Group. We are the worlds leading music everything we do we are committed to artistry innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music music publishing merchandising and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters and we produce distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Famehouse a division of UMG is the preeminent leader in D2C solutions in music defining & delivering the industrys best-in-class service to connect artists with their fans. Established & headquartered in Philly Fame House powers eCommerce for UMGs labels artists and Bravado along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration both withinFH and with our partners. We are passionate about the impact of eCommerce for artists providing a full service solution to grow an artists owned business including strategy creative storefront merchandising fulfillment customer service technology and more.

How we LEAD:

Merchandise and e-commerce is part of the fabric of music culture. For artists its a way to develop and further articulate their brand. For fans its another pathway to connecting with an artist and the culture they represent.

The Director Digital Design is responsible for leading the execution and delivery of best-in-class digital design across artist storefronts campaigns and e-commerce experiences. This role sits at the intersection of brand expression systemized design and commercial performance translating creative direction into scalable high-quality digital output.

Reporting into the VP Design & Direction the Director Digital Design partners closely with Creative Directors Motion and Content Production to ensure design work is cohesive efficient and aligned to the overarching creative vision. This role leads teams of designers sets executional standards and ensures that every deliverable meets the creative functional and commercial expectations.

This is a hands-on leadership role for a design leader who thrives in execution mentorship and operational clarity someone who can balance craft excellence with speed scale and consistency.

How Youll CREATE

• Lead the day-to-day execution of digital design across artist sites stores campaigns and CRM touchpoints.
• Translate Creative Director vision into clear design direction frameworks and systems that scale across projects.
• Manage and mentor teams of Senior Mid-level and Junior Digital Designers ensuring high quality consistency and professional development.
• Oversee the design delivery of multiple concurrent projects balancing timelines resources and creative standards.
• Partner closely with UX/UI Designers to ensure visual design and user experience are tightly integrated and commercially optimized.
• Collaborate with Motion Design and Content Production to ensure static motion and content assets function as a unified system.
• Establish and maintain digital design standards templates and best practices to improve efficiency and reduce rework.
• Provide structured feedback reviews and quality control throughout the design process.
• Partner with Digital Production to scope work accurately plan timelines and allocate resources effectively.
• Support creative experimentation and iteration while ensuring final outputs meet delivery and performance requirements.
• Act as a design point-of-contact for internal stakeholders helping translate feedback into actionable design improvements.

Bring your VIBE

• 810 years of experience in digital design with at least 35 years in a design leadership or management role.
• Proven experience delivering digital design within e-commerce brand or campaign-driven environments.
• Strong command of digital systems layout typography and visual hierarchy across responsive platforms.
• Experience leading and mentoring designers across multiple levels with a focus on quality and growth.
• Comfortable operating within structured creative systems while still pushing craft and innovation.
• Strong collaborative instincts and the ability to partner effectively with Creative Directors UX/UI Motion and Production teams.
• Clear communicator who can give actionable feedback and maintain creative standards at scale.
• Deep appreciation for music culture fashion and digital storytelling.
• Experience within music entertainment fashion or adjacent cultural industries strongly preferred.

Perks Playlist:

Join an entrepreneurial global organization where authenticity boldness creativity connection drive and insight arent just valuestheyre how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical dental and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes spa treatments meal services travel and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama Arizona Georgia Mississippi North Carolina South Carolina Tennessee and Utah.

Please note UMG is not enrolled in E-Verify in California and New York and cannot support employment of candidates whose employer must enroll in E-Verify for example candidates on STEM-OPT.

For more information please click on the following links.

E-Verify Participation Poster:English / Spanish

E-Verify Right to Work Poster:EnglishSpanish

Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.