Manager, Business Transformation

This position will lead a variety of continuous improvement (CI) and process improvement projects and teams to apply Business Transformation (BT) principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services solutions and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and apply BT principles and tools to their daily work.

This is an Onsite position at Irving Lab. We are open to applicants from Houston TX

Work Schedule: 3 days onsite 2 days work from home

Pay Range: $110000 - $130000/ year

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

Medical/Prescription Drugs

Dental

Vision

Flexible Spending Accounts (FSAs)

Supplemental Health Plans

401(k) Plan Company match dollar-for-dollar up to 5%

Employee Stock Purchase Plan (ESPP)

Supplemental Life Insurance

Dependent Life Insurance

Short- and Long-Term Disability buy-up

Blueprint for Wellness

Emotional Well-Being Resources

Educational Assistance

Paid time off / Health Time

Leads Owns & Manages BT Improvement projects

• Works with teams to effectively initiate plan execute monitor and close mid-sized projects
• Leads projects through the timeline budget resource constraints and deliverables
• Guides team members to perform through issues and constraints
• Coachs project leaders through issues roadblocks problems and ensures all appropriate CI tools are used effectively
• Required to roll up sleeves and work through detailed issues

Partners with Business stakeholders

• Communicates actively with project sponsors and stakeholders
• Manages sponsor expectations and delivers the expected results
• Adapts to different levels of organization
• Works with functional and site leaders as a thought leader to drive improvement projects
• Acts as a change agent to drive teams toward success
• Coacheslocal team members to identify and prioritize improvement opportunities

Drives Continuous Improvement

• Leads efforts to implement process confirmation and change management
• Contributes to building a grass-roots culture of continuous improvement
• Facilitate Kaizen workshops and targeted improvement events to help teams quickly achieve results
• Creates improvement roadmaps with clear executable plans in line with Business goals
• Works with local team members to instill effective daily work management behaviors and measures
• Coachs other employees on the use of various tools concepts and practices foundational to BT to build self-sufficiency sustainability and scalability
• Participates in Communities of Practice
• Leads BT Training Classes
• Documents business processes
• Completes required continued learning

Required Work Experience:

• Demonstrated application of LEAN application and sustainment

• 5 7 years of direct responsibility of operational ownership of different aspects of a business and Continuous Improvement execution

Preferred Work Experience:

Flow Manufacturing

Physical and Mental Requirements:

• The normal performance of duties may require lifting and carrying objects

• Frequent walking and/or standing.

Knowledge:

• Demonstrated understanding and experience in LEAN deployment process management or system thinking (5-7 yrs)
• Demonstrated experience using structured problem-solving skills and data-driven approach that identifies the root causes & corrective action
• Demonstrated experience leading projects from initiation to completion
• Demonstrated experience facilitating discussions or workshops
• Demonstrated ability to develop strong relationships with others
• Demonstrated experience leading changes (5 yrs)
• Demonstrated ability to influence business leaders
• Demonstrated experience with process management
• Basic knowledge of VOC tools & some DFSS tools
• General knowledge of Hoshin and breakthrough planning

Skills:

• Comfortable with statistical analysis
• Problem solving skills
• Effective written and verbal communication skills across multiple formats: formal presentations meetings conference calls e-mails and memos
• Ability to handle multiple projects simultaneously
• Comfortable with Microsoft PowerPoint and Project
• Skilled in Microsoft Word
• Advanced in Microsoft Excel
• Interpersonal skills
• Decision making skills
• Planning and organization skills
• Negotiation skills
• Results-oriented
• Creative
• Persistent
• Composed
• Able to learn new concepts rapidly
• Able to work independently with little supervision

People Leader Responsibility:

None Individual Contributor role.

Work Environment:

Travel up to 25%

Certificate Required/Preferred

• Education: Bachelors required
• Formal training Continuous Improvement methodologies (e.g. LEAN Practitioner Six Sigma Black Belt Agile Scrum Master)