Certificate Program Coordinator

Job Description

The Program Coordinator provides comprehensive student support administrative and operational services for the School of Public and International Affairs (SPIA) graduate certificate programs. Serving as a primary point of contact for certificate students faculty and university partners the position supports student progress from inquiry through completion while ensuring compliance with University and Graduate School policies.

The coordinator manages course scheduling student records enrollment support and faculty administrative needs and plays a key role in program communications events accreditation support and alumni engagement. This position also provides cross-campus and cross-program support serving as a backup coordinator for other SPIA graduate and undergraduate programs as needed.

Required Qualifications

Bachelors degree or equivalent professional experience in academic administration customer service program support or a related professional setting.
Demonstrated professional written and verbal communication experience evidenced by roles requiring regular correspondence documentation or stakeholder interaction.
Proven experience managing multiple priorities and deadlines simultaneously in a fast-paced detail-oriented work environment.
Documented experience applying or working within institutional organizational or regulatory policies and procedures in a professional setting.
Demonstrated ability to work independently with minimal supervision including responsibility for managing tasks workflows or projects.

Preferred Qualifications

Proficiency with productivity and collaboration tools including Microsoft Word Excel PowerPoint Outlook and Google Workspace (Docs Sheets Drive Calendar).
Experience providing administrative programmatic or operational support requiring accuracy organization and consistent follow-through.

Pay Band

5

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$20.00 to $25.00 per hour

Hours per week

20

Review Date

February 20 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.