Salesforce Cloud Engineer

This role partners closely with Product Owners Business Stakeholders Enterprise Architects and Integration teams to deliver scalable secure and high-performing Salesforce capabilities that drive revenue growth operational efficiency and data integrity across FordPros global B2B sales channels.

The ideal candidate combines deep Salesforce platform expertise with enterprise integration experience and strong DevOps discipline.

1. Salesforce Solution Engineering

• Design configure and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.
• Develop custom solutions using Apex Lightning Web Components (LWC) Flows and declarative tools.
• Build scalable data models supporting fleet customers multi-account hierarchies and complex opportunity structures.
• Optimize Lead Account Contact Opportunity Quote and Sales Agreement processes.

2. Enterprise Integration & Data Architecture

• Implement and support integrations between Salesforce and:
  • Order Management Systems
  • Dealer Management Systems (DMS)
  • ERP platforms
  • Identity & Access Management systems
• Utilize APIs (REST/SOAP) Platform Events CDC and middleware platforms (e.g. MuleSoft).
• Ensure consistent and authoritative data flow across FIN ProID SCAID and related systems.
• Support real-time and batch data synchronization strategies.

3. DevOps & Environment Management

• Follow CI/CD best practices using DevOps or equivalent pipelines.
• Support Dev SIT UAT and Production deployment strategies.
• Maintain version control and release governance.
• Participate in code reviews and enforce engineering standards.

4. Data Quality & Governance

• Implement validation automation and monitoring to ensure high data integrity.
• Support master data management strategies for dealer and fleet accounts.
• Contribute to governance frameworks around security role hierarchy and sharing models.

5. Performance & Optimization

• Diagnose and resolve system performance issues.
• Optimize automation to avoid recursion governor limits and technical debt.
• Monitor system health integration reliability and API limits.

6. Collaboration & Agile Delivery

• Participate in SAFe / Agile ceremonies.
• Translate business requirements into scalable technical designs.
• Provide technical documentation including solution diagrams and architecture artifacts.
• Mentor junior developers and support technical upskilling across the team.

Required Qualifications

• 4 years Salesforce Sales Cloud engineering experience.
• Strong proficiency in:
  • Apex
  • Lightning Web Components (LWC)
  • Salesforce Flow
  • SOQL/SOSL
• Experience with enterprise integrations and middleware (MuleSoft preferred).
• Strong understanding of:
  • Salesforce security model
  • Sharing rules and role hierarchies
  • Bulkification best practices
• Experience with CI/CD pipelines and Git-based deployments.
• Salesforce Platform Developer I certification (required).
• Salesforce Platform Developer II or Sales Cloud Consultant (preferred).

Preferred Experience

• Experience in automotive fleet or dealer network ecosystems.
• Knowledge of order-to-cash and commercial sales lifecycle.
• Experience with complex B2B account hierarchies.
• Exposure to large-scale global Salesforce implementations.
• Familiarity with Azure cloud infrastructure.

Core Competencies

• Systems thinking and architectural awareness
• Strong problem-solving skills
• Technical documentation proficiency
• Executive-level communication capability
• Risk identification and mitigation
• Continuous improvement mindset

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.

This position is a salary grade 8 and ranges from $115000-$192900.

Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

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