Sr. Client Services Project Manager(eCOA)

Client Services Project Manager eCOA (US)

• Independentlymanage and validate project scope plans timelines and deliverablesfor moderately complex client projects.
• Ownendtoend project delivery including scope management milestone tracking risk mitigation issue resolution and cost control.
• Identify assess and proactively manage project risks escalating and communicating impacts to stakeholders as appropriate.
• Serve as aprimary clientfacing contact executing technical and operational project communication plans.
• Evaluate and managechange requests assess downstream impacts and support client and organizational changemanagement efforts.
• Monitor project performance againstdefined KPIs and success metrics recommending and implementing process improvements.
• Deliverproject status reporting guidance and operational metricsto leadership and crossfunctional partners.
• Supportresource planning and forecasting activities ensuring efficient utilization across the project portfolio.
• Provide informal leadership mentoring or guidance to junior team members and contribute to bestpractice sharing across Client Services.

• Bachelors degreein Computer Science Information Systems Life Sciences or a related field; or equivalent relevant experience.

• Proven ability to managemultiple concurrent projectsin a deadlinedriven clientfacing environment.
• Strongtechnical and commercial acumen with the ability to translate business requirements into actionable delivery plans.
• Demonstrated experience managing stakeholders across crossfunctional teams.
• Excellentwritten and verbal communication skills with the ability to engage both technical and nontechnical audiences.
• Strong organizational analytical and problemsolving skills with a proactive detailoriented approach.

• Experience supportingeCOA clinical technologies or life sciences platforms.
• Familiarity withvalidated systemsand regulated delivery environments (e.g. GxP).
• Prior experience acting as aproject lead or workstream owner.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.