RouteThis is on a mission to revolutionize technical support. We build AI-powered solutions that help Internet Service Providers and Smart Home companies solve connectivity and WiFi problemsbefore the subscriber ever needs to call.
Our customers already benefit from our SaaS solutions today and we aim to magnify that value by building autonomous agents into our solutions. As we continue to advance our mission were looking for a Senior Software Developer who thrives at the intersection of data engineering and systems architecture.
We care deeply about our technology resolving customer pain points and getting stuff done fast and are looking for people who share these values and are ready to execute against them every day.
What Youll Do:
Define and evolve our data modeling patterns across the platform
Ensure data is structured accurate and ready for high-impact reporting
Design and build resilient data pipelines using strong engineering best practices
Implement schema validation enforce data integrity and build automated tests to maintain trust
Own features end-to-end from development through deployment
Build services running on EKS and Lambda
Define infrastructure using Terraform and ship via GitHub Actions
Improve and scale our real-time ingestion pipelines using Kinesis and Firehose
Drive efficiency performance and reliability across our data flow
Mentor co-ops and junior developers on database fundamentals schema design and data modeling
Help teammates build consistent and reliable systems within our AWS ecosystem
Guide best practices for DynamoDB access patterns and Snowflake integrations
Promote strong DevOps and CI/CD habits across the team
What You Bring:
Strong software engineering fundamentals in TypeScript/
High level of comfort using Python for data-intensive tasks
Experience designing systems not just writing code
Comfortable working across NoSQL (MongoDB DynamoDB) and relational/OLAP (Snowflake) data models
Hands-on experience with Kubernetes (EKS) Terraform and modern CI/CD workflows
Confident operating across both application and infrastructure layers
Strong instincts for data integrity and quality
Experience using dbt or similar tools to transform and validate data
Comfortable working across the stack to unblock issues
Able to debug APIs investigate data pipelines and optimize Snowflake queries as needed
Our Stack:
We use AWS (EKS Lambda Dynamo RDS) OpenAI Elevenlabs Snowflake Python React Android and iOS. You dont need to know it all but you should be comfortable picking up new tools fast.
Package Overview:
The total compensation range for this role is $120000 - $170000 CAD.
Benefits through Manulife - Medical Dental
Employee Assistance Program
Equity- Stock Options
3 weeks vacation plus an additional 10 days around statutory holidays to make long weekends longer!
Onsite gym conveniently located downtown Kitchener
Weekly lunches
About RouteThis
RouteThis is a SaaS company headquartered in Kitchener-Waterloo transforming how ISPs and smart home brands handle support. Our AI-powered platform turns reactive support into proactive resolutionsmaking WiFi issues faster to solve and easier to prevent.
Were a team that values ownership velocity and customer obsession. We offer flexible work arrangements across Canada competitive compensation stock options and a supportive environment for high-impact builders.
Sound like you Apply now and help us shape the future of AI-first support.
Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted. RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race colour religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
RouteThis is on a mission to revolutionize technical support. We build AI-powered solutions that help Internet Service Providers and Smart Home companies solve connectivity and WiFi problemsbefore the subscriber ever needs to call.Our customers already benefit from our SaaS solutions today and we ai...
RouteThis is on a mission to revolutionize technical support. We build AI-powered solutions that help Internet Service Providers and Smart Home companies solve connectivity and WiFi problemsbefore the subscriber ever needs to call.
Our customers already benefit from our SaaS solutions today and we aim to magnify that value by building autonomous agents into our solutions. As we continue to advance our mission were looking for a Senior Software Developer who thrives at the intersection of data engineering and systems architecture.
We care deeply about our technology resolving customer pain points and getting stuff done fast and are looking for people who share these values and are ready to execute against them every day.
What Youll Do:
Define and evolve our data modeling patterns across the platform
Ensure data is structured accurate and ready for high-impact reporting
Design and build resilient data pipelines using strong engineering best practices
Implement schema validation enforce data integrity and build automated tests to maintain trust
Own features end-to-end from development through deployment
Build services running on EKS and Lambda
Define infrastructure using Terraform and ship via GitHub Actions
Improve and scale our real-time ingestion pipelines using Kinesis and Firehose
Drive efficiency performance and reliability across our data flow
Mentor co-ops and junior developers on database fundamentals schema design and data modeling
Help teammates build consistent and reliable systems within our AWS ecosystem
Guide best practices for DynamoDB access patterns and Snowflake integrations
Promote strong DevOps and CI/CD habits across the team
What You Bring:
Strong software engineering fundamentals in TypeScript/
High level of comfort using Python for data-intensive tasks
Experience designing systems not just writing code
Comfortable working across NoSQL (MongoDB DynamoDB) and relational/OLAP (Snowflake) data models
Hands-on experience with Kubernetes (EKS) Terraform and modern CI/CD workflows
Confident operating across both application and infrastructure layers
Strong instincts for data integrity and quality
Experience using dbt or similar tools to transform and validate data
Comfortable working across the stack to unblock issues
Able to debug APIs investigate data pipelines and optimize Snowflake queries as needed
Our Stack:
We use AWS (EKS Lambda Dynamo RDS) OpenAI Elevenlabs Snowflake Python React Android and iOS. You dont need to know it all but you should be comfortable picking up new tools fast.
Package Overview:
The total compensation range for this role is $120000 - $170000 CAD.
Benefits through Manulife - Medical Dental
Employee Assistance Program
Equity- Stock Options
3 weeks vacation plus an additional 10 days around statutory holidays to make long weekends longer!
Onsite gym conveniently located downtown Kitchener
Weekly lunches
About RouteThis
RouteThis is a SaaS company headquartered in Kitchener-Waterloo transforming how ISPs and smart home brands handle support. Our AI-powered platform turns reactive support into proactive resolutionsmaking WiFi issues faster to solve and easier to prevent.
Were a team that values ownership velocity and customer obsession. We offer flexible work arrangements across Canada competitive compensation stock options and a supportive environment for high-impact builders.
Sound like you Apply now and help us shape the future of AI-first support.
Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted. RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race colour religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
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