Senior Analyst, Campaign Fulfillment Analytics & Insights

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

As part of TDs Marketing department the North American Growth Marketing team is responsible for leading our digital marketing and 1:1 team carries the mandate to build the digital marketing ecosystem and enable personalized 1:1 communications at all interactions with our customers.

Job Description

The successful candidate will be responsible for fulfillment supporting the growing needs of the Everyday Banking Group within the broader Marketing Technologies Analytics and Insights group.

Your goal as a fulfillment analyst is to design and execute fulfilment processes to drive acquisition and retention across personal banking products. If you are detail oriented driven by helping stakeholders understand data obsessed with accuracy and continually strive to challenge the process status quo to make workflows run as efficiently as possible this is the role for you.

Success in this role will be achieved by:

1. Translating key business objectives into accurate and efficient fulfillment workflows and processes

2. Ensuring execution is done efficiently and with excellence

3. Work in a consultative role to provide value-added insights in the form of recommendations and optimizations.

Your success will be predicated on your ability to forge strong partnerships communicate effectively deliver on-time and continuously strive for increased efficiency.

Responsibilities

• Qualify consumers and fulfill marketing offers.

• Continuously improve processes and delivery by leveraging any and all analytical tools/techniques at your disposal

• Execute with excellence and accuracy.

• Manage your project pipeline to ensure agreed upon timelines can be met.

• Proactively provide analytical guidance to key stakeholders based on deep understanding of the businesses to understand and enhance marketing ROI

• Maintain a culture of risk management and control supported by effective processes and sound infrastructure.

Skill Sets

• Familiarity with mass and direct marketing principles

• Deep understanding of how offers get created communicated to customers and fulfilled.

• Technical and detail oriented

• Conceptual understanding of how marketing campaigns are created by leveraging customer data from internal data warehouses through the use of programming tools such as Python or SQL.

• A project management mindset to help deliver on time to specifications.

• Team player while able to work independently.

• Pragmatic decision maker blending a mix of intellect experience and street smarts.

• Capacity and confidence to solve complex problems and take a new perspective on existing solutions.

• Ability to manage multiple campaigns in a fast-paced deadline-driven environment.

Qualifications

• 3 years of relevant experience in a direct marketing consulting analytics or agency-side role in financial services/telecom (or other high-volume direct marketing industries)

• Advance experience and knowledge of Python/PySpark and SQL; knowledge of databases and data structures

• Experience translating complex T&Cs in code (Python) asset.

• Experience with Python Pyspark and Azure platform (Databricks Synapse)

• Degree in business science statistics engineering or other quantitative discipline

• Track record of delivering successful and initiatives on time and on budget

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):