General Manager, North America

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

About the Team

Airwallex entered North America in 2021 and has since built strong momentum in both the US and Canadian markets. North America is a strategic priority for us. We are significantly expanding our presence in the region with an established US entity and an expanding footprint in Canada. Our solutions are designed to be adaptable and scalable ensuring that every client regardless of their size or complexity can run on our financial platform that precisely meets their operational demands and growth trajectories.

Youll join our Global Leadership Team a collaborative group of operators strategists and builders passionate about turning bold vision into execution. Together we drive Airwallexs mission to empower businesses to operate globally without friction.

What Youll Do

You will be the driving force behind our growth in North America owning the full P&L and leading cross-functional execution across sales marketing partnerships operations and product localization. As the face of Airwallex in North America youll steer both the strategic direction and operational excellence required to establish us as the market leader in cross-border payments and modern financial infrastructure.

This is a high-impact entrepreneurial role requiring a blend of strategic thinking commercial acumen and executional rigor.

Responsibilities

Build and Lead the North America Organization

• Attract retain and grow a world-class team across commercial and operational functions in the US and Canada

• Establish a high-performance culture that aligns with Airwallexs global values while adapting to local market needs

• Serve as the key leader and spokesperson for Airwallex across North America with media regulators customers and partners
  

Own and Execute North America Go-to-Market Strategy

• Develop and refine the GTM strategy for both the US and Canada across Enterprise SMB and Platform segments

• Shape product-market fit by collaborating closely with Product Engineering and Global GTM to influence roadmap localization

• Build and scale partnerships and ecosystem relationships (e.g. fintechs marketplaces banking partners regulators)
  

End-to-End Business Ownership

• Manage full P&L responsibilities for North America driving revenue growth margin expansion and operational efficiency

• Oversee daily operations across customer onboarding support compliance and risk

• Proactively identify and manage market regulatory and operational risks across US and Canadian regions

• Report market performance and insights to global stakeholders including Executive and Board level

Who you are

Minimum Qualifications

• 10 years of relevant experience in the payments fintech financial services or tech industry or in professional services with payments experience; functional experience in management strategy or business development

• Bachelors or Masters degree from a tertiary institution is preferred and demonstrated early success in their careers

• Experience leading and scaling a high-growth start-up preferably in a leadership position with direct reports and responsibility over P&L proven experience in managing complex projects or teams

• Experience in all facets of Enterprise SME/SMB GTM and Growth is a plus

• Experience as a country manager or in market entry and growth strategy formation is a plus

Preferred Qualifications

• Deep understanding of the US and/or Canadian fintech/payments regulatory landscape

• Experience across full GTM motion (sales partnerships marketing operations)

• Experience with licensing compliance or partnerships with regulated entities in the US or Canada

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Director