ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality Join MarinHealth an integrated independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team an affiliation with UCSF Health an ever-expanding network of clinics and a new state-of-the-art hospital MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center a 327-bed hospital in Greenbrae and 55 primary care and specialty clinics in Marin Sonoma and Napa Counties. We attract healthcares most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospitals personalized caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades including being Named One of the Top 250 Hospitals Nationwide by Healthgrades receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services and being named the Best Hospital in San Francisco/Marin by Bay Area Parent among others.

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Job Description Summary:

Job Requirements Prerequisites and Essential Functions:

SPECIFICATIONS:

A. EDUCATION

Bachelors degree in computer science Information Systems Engineering or related field (or equivalent experience).

B. EXPERIENCE

• Minimum 7 years as a desktop analyst with hands-on experience integrating endpoints in enterprise environments.
• Minimum 5 years as a systems engineer architecting and optimizing infrastructure in healthcare or regulated industries.
• Minimum 5 years of hands-on networking experience including close collaboration with systems architects and network engineers.
• Minimum 5 years of hands-on experience supporting and managing iPhone and Android devices in enterprise environments with a strong emphasis on compliance security and operational excellence within regulated industries such as healthcare or finance.
• Minimum 3 years leading or managing systems engineers and/or desktop analysts.
• Demonstrated experience working with Microsoft M365 Defender Cisco networks and modern security tools.
• Experience in healthcare or other regulated environments preferred.

C. PREREQUISITE SKILLS

Demonstrated expertise in desktop support troubleshooting and administration for a wide range of devices and applications Proven ability to architect modernize and integrate desktop and systems infrastructure with cloud platforms Strong understanding of endpoint management desktop/mobile systems architecture and enterprise identity/access management Advanced proficiency in enterprise mobile device management (MDM) for iPhone and Android platforms ensuring secure configuration compliance and operational excellence in regulated environments such as healthcare or finance. Advanced knowledge of networking including secure design segmentation and interoperability between on-premises and cloud environments Experience with virtual desktop infrastructure (VDI) platforms and enterprise-level automation tools for streamlined provisioning and configuration Proficiency in group policy administration and compliance-driven architecture to ensure security and usability Familiarity with advanced security frameworks (Zero Trust IAM RBAC) and regulatory requirements Ability to build TCO models and multi-year cost projections for technical initiatives Effective collaboration communication and leadership skills for cross-functional teamwork and mentoring technical staff Experience providing training and documentation to technical teams and maintaining hardware inventory Skilled in troubleshooting network-related issues and supporting mobile device integration

certifications preferred (such as Microsoft Certifications CISSP etc.)

CUSTOMER SERVED (Age-Specific Criteria):

This position is not a patient care position and as such this section does not apply.

PATIENT PRIVACY (HIPAA Compliance):

Employees in this position have access to protected health information. The protected health information a person in this position can access includes demographics date of service insurance/billing medical record summary information and all other information that may be contained in patient records. This position requires patient health information to perform the functions outlined as part of this position description.

FUNCTIONS:

A. ESSENTIAL

• Oversee and modernize the lifecycle of endpoint devices including deployment movement troubleshooting and integration with cloud and on-premises infrastructure
• Develop and continuously improve desktop support processes leveraging automation tools and standardizing system build procedures for consistent efficient service delivery
• Apply expertise in virtual desktop infrastructure (VDI) and enterprise endpoint management solutions to deliver secure scalable and user-friendly desktop experiences
• Provide expert support for iPhone and Android devices implementing and maintaining security compliance and usability standards for mobile endpoints in accordance with regulatory requirements and organizational policies.
• Implement and manage group policy settings and disaster recovery frameworks to ensure compliance security and business continuity
• Architect and deploy reliable systems and networks collaborating with cross-functional teams to embed security principles and optimize performance
• Mentor and manage technical teams supporting professional development project success and alignment with organizational objectives through effective planning and resource management
• Ensure compliance with healthcare regulations and protect patient privacy in all technical operations
• Manage system changes overseeing and implementing system changes in compliance with organizational change control processes including performing after-hours changes when required to minimize operational impact.
• Service excellence ensuring all technical operations uphold organizational standards for patient privacy safety and service quality. Provide reliable support through participation in 247 on-call rotation.

B. SECONDARY (modifiable)

All other duties as assigned.

Accommodation:

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at or .

C.A.R.E.S. Standards:

MarinHealth seeks candidates ready to model our C.A.R.E.S. standardsCommunication Accountability Respect Excellence Safetywhich foster a healing trust-based environment for patients and colleagues.

Health & Immunizations:

To protect employees patients and our community MarinHealth requires measles mumps varicella and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation:

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills experience qualifications and internal/market equity consistent with MarinHealths compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

Equal Employment:

All qualified applicants will receive consideration for employment without regard to race color religion national origin sexual orientation gender identity protected veteran status or disability status and any other classifications protected by federal state and local laws.