Body Geometry Manufacturing Technician

At Specialized we share the core belief that bikes change lives. From product development and operations to finance and marketing - every role at Specialized contributes to a culture of sustainable global growth and innovation. We are always looking for passionate people to join the team who are interested in learning and growing far above the scope of the position. Youll be challenged in many different ways and have a tremendous amount of opportunity. All with an eye towards building product that improves and inspires lives. Thats what Specialized is all about.

Specialized is advancing the future of humanbike fit with Retüland were hiring a Service & Production Support Associate to help power that this role youll blend frontline hardware support with production tasks to deliver reliable tools and experiences to shops worldwide. Youll uphold safety and SOPs maintain precise logs and collaborate across teams to turn insights into action. Your craftsmanship and clear communication will turn issues into improvements strengthen quality and ensure every build performs as promised. If you love solving problems and want your work to help riders feel the difference of a perfect fit this role is for you.

How Youll Make a Difference

Service Desk & Customer Support

• Serve as the primary intake for hardware-related issues repairs and warranty requests.

• Log triage and route incoming cases to technicians vendors or internal partners.

• Perform basic hardware inspections and simple repairs after training.

• Communicate updates to retailers customers and internal teams with clarity and professionalism.

• Maintain accurate records for repairs warranty cases parts usage and production logs.

Production & Manufacturing Support

• Perform entrylevel production tasks including assembly inspection testing and packaging.

• Follow established SOPs and safety procedures to ensure quality and consistency.

• Help maintain a clean organized and efficient workspace.

What you need to Win

• 1 2 years of experience manufacturing testing and repairing physical products

• Hands on experience with electronic assembly firmware and software installation and product testing is a plus

• Familiar with mechanical optical and electronic products

• Customer service experience is a plus.

• Ability to work in afast pacedenvironment and consistently meet product creation timelines

• Youreextremely detailed organized and excel in follow through

• Ability to work both independently and within a tight-knit team

• Experience in Microsoft Office applications

• Curiosity to continually find a better way humble approach to teamwork and a passion to aim for real innovation.

• A passion for cycling or the outdoors is always a plus

• This role is full-time in office in Morgan Hill CA

Pay

Below is a summary of compensation elements for this role at the company if based in the following locations:

California Base Pay Range: $40555- $64482

At Specialized your base pay is one part of your total compensation package and will depend on your work experience skills certification and location.

LOCATION

• Morgan Hill CA (Office) (5 days in office)

BENEFITS

As a full-time regular teammate you are eligible for the following benefits beginning the first of the month following your start date.

Benefits include:

• Competitive pay with annual performance-based reviews for continued growth and recognition

• Comprehensive healthcare plan options including PPO EPO HDHP and HMO (acupuncture and physical therapy included)

• Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)

• Dental and Vision plans

• 401(k) Company Matching up to $5000 annually with immediate 100% vesting and administrative fees paid for by the company

• Annual Profit Sharing: Share in the rewards of our collective success through our profit sharing program with contributions made directly to 401(k) accounts.

• Company-paid Life AD&D Short-Term Disability and Long-Term Disability Insurance

• Employee Assistance Program that provides access to individualized mental well-being care

• Generous Vacation Sick Paid Holidays and Volunteer Time Off

• 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents plus a Specialized bike for your new baby

• Up to $9000 annually in Career Development & Degree Assistance

• Up to $250 annually in Fitness & Wellness Reimbursement

• Industry Pro-Deal Discounts and Perks

For additional information on benefits and perks please visit:.

We want to increase representation of all races genders and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone especially those from marginalized groups to apply to our job postings and help us earn the position as the riders brand of choice. We are always looking for creative innovative and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications if you are ready to make a difference please apply and let us know how you can make an impact at Specialized! See what we are up to on LinkedIn Instagram.