Director of Food & Beverage| Full-Time | Hippodrome
Baltimore, MD - USA
Job Summary
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.
Position Summary
The Director of Food & Beverage is responsible for the strategic leadership operational management and financial performance of all food and beverage operations at the Hippodrome Theatre. This role oversees concessions bars premium services catering and special events ensuring an exceptional guest and client experience that complement the theatres performances and brand. A key component of this role is building strong visible relationships with clients partners and stakeholders through consistent engagement and hospitality-driven interactions.
This role pays an annual salary of $95000-$110000 and is bonus eligible.
Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).
This position will remain open until July 3 2026.
Responsibilities
- Lead train and develop F&B management and hourly staff fostering a culture of hospitality accountability and excellence.
- Recruit schedule and supervise staff to meet operational demands during performances and events.
- Establish clear performance expectations and conduct regular evaluations.
- Oversee all front- and back-of-house F&B operations including concessions bars VIP services and catering.
- Ensure efficient service during high-volume showtimes and special events.
- Maintain compliance with health safety sanitation and alcohol service regulations.
- Develop and implement standard operating procedures to optimize service flow and guest satisfaction.
- Manage budgets forecasting and financial reporting for all F&B operations.
- Monitor cost controls including labor food cost beverage cost and inventory.
- Maximize revenue through pricing strategies upselling initiatives and product mix optimization.
- Source and manage relationships with vendors and suppliers.
- Oversee ordering receiving and inventory control to minimize waste and shrinkage.
- Negotiate pricing and contracts to ensure cost efficiency and quality.
- Act as a visible and approachable leader during events actively engaging with clients sponsors and VIP guests.
- Build and maintain strong relationships with key stakeholders through regular interaction and personalized hospitality.
- Representing the organization at client-facing functions networking events and social settings to strengthen partnerships.
- Proactively gather feedback and translate insights into improved service offerings and experiences.
- Foster a culture where client satisfaction and relationship-building are prioritized alongside operational excellence.
- Collaborate with programming and events teams to create customized F&B experiences for shows private events and VIP packages.
- Develop themed menus and promotions tied to performances or seasonal programming.
Qualifications
- Bachelors degree in hospitality management Business or related field (preferred).
- 57 years of progressive leadership experience in food & beverage operations preferably in entertainment venues theaters stadiums or high-volume environments.
- Strong financial acumen with experience managing budgets and P&L statements.
- Proven leadership and team development skills.
- Demonstrated ability to build client relationships and represent an organization in social and professional settings.
- Knowledge of food safety standards and alcohol service regulations.
- Excellent organizational communication and problem-solving abilities.
- Ability to work evenings weekends and holidays as required by performance schedules.
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
Required Experience:
Director
About Company
OVG Oak View Group, LLC is an American Global Advisory, Development and Investment Company for Sports and Live Entertainment industries.