Field Service Engineer (GCS- Field San Jose, CA)

We are the global test and automation specialists powering next-generation technologies through sophisticated solutions. Behind every electronic device you use Teradynes test technology ensures your device works right the first time every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly efficiently and cost-effectively. TogetherTeradynecompanies deliver manufacturing automation across industries and applications around the world!

We attract develop and retain a high-performance workforce comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees and communities thrive.

Our Purpose
TERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences. We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results.

Opportunity Overview
The Field Service Engineer (FSE) provides highly responsive technical support to Teradyne customers and field teams across the region. This role is responsible for troubleshooting resolving technical issues supporting system installations driving continuous improvement and upholding Teradynes customerfirst values. The FSE works closely with crossfunctional teams contributes to knowledge sharing and influences customer satisfaction through effective communication problem-solving and professionalism.

• Apply advanced technical expertise to achieve major cost reduction productivity improvements or breakthrough results for customers and the department.
• Independently define problems isolate root causes and select the best solutions using structured and advanced problemsolving methodologies.
• Lead in applying systematic troubleshooting and coaching peers in structured problemsolving techniques.
• Proven ability to successfully manage and execute major technical projects.

• Provide highlevel technical support to customers and field teams during daily monthly and quarterly engagements.
• Actively identify issues requiring escalation and manage them using established Teradyne processes.
• Handle critical customer situations with composure ensuring alignment with customer and Teradyne goals.
• Represent Teradyne in resolving complex highimpact problems for key regional accounts.

• Travel worldwide as needed to assist global teams and support strategic customer engagements.

• Serve as a mentor to peers Level 1 Engineers and Field Service Technicians.
• Act as a key instructor in training programs and technical curriculum development.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If youre ready to join us in this mission take a closer look at the minimum criteria for the position.

• BS or Masters in Electronics Engineering; Electrical Engineering or Physics; Diploma in Electronics
• Technician level having 6 years of working experience in a product support environment with outstanding performance.

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Compensation:
The base salary range for this role is$72900- $ range is a good faith estimate and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.

Incentive Plan:This job is eligible for discretionary bonus(es) based on financial performance.

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs including medical dental vision Flexible Spending Accounts retirement savings plans life and disability insurance paid vacation & holidays tuitionassistanceprograms and more. Please clickhereto seedetails.

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