Strategy Leader, Payer (Senior Manager)
Chicago, IL - USA
Job Summary
We start with the challenges you face then partner to drive to whats right for your business your people and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully respond with agility and accelerate time to value.
When you partner with Point B youll experience the speed and confidence needed to spot critical pivots navigate complexity with ease and tailor technology to fit your needs.
Were ready to start generating your future today.
JOB SUMMARY
You will work with senior executives to translate business strategy into actionable transformation roadmaps across customer lifecycle capabilities including CRM lead management content management marketing automation and sales enablement. This is abusiness strategy and transformation role emphasizing growth architecture product and service strategy and organizational capability design rather than technical implementation.
RESPONSIBILITIES:
- Define product and service portfolio strategies aligned to enterprise growth objectives.
- Support product-market fit analysis pricing and monetization strategy and value proposition development.
- Help organizations transition toward product-led and AI-enabled operating models.
- Shape service offerings and commercialization strategies that improve customer acquisition and retention and position in the marketplace and enable a sustainable growth plan for the enterprise.
- Develop integrated GTM strategies across demand generation partner ecosystems sales motions and customer lifecycle management.
- Identify and prioritize AI use cases across Marketing Sales Customer Experience and Product functions (e.g. predictive analytics content personalization lead intelligence).
- Define segmentation targeting positioning and messaging strategies supported by data-driven insights.
- Translate growth strategies into executable roadmaps with measurable KPIs.
- Conduct maturity assessments across product management CRM marketing automation sales enablement and AI-enabled workflows.
- Benchmark organizational capabilities and define future-state operating models.
- Identify capability gaps and develop phased transformation strategies.
- Facilitate executive workshops and strategic alignment sessions.
- Lead consulting workstreams and develop executive-ready strategy deliverables.
- Present growth and AI-enabled transformation opportunities to senior stakeholders.
- Support business development through thought leadership proposals and strategic insights.
- Collaborates with Industry and Service Line leadership to evaluate opportunities sell and deliver innovative results for new and existing clients..
- Develops thought leadership client insight articles and represents Point B by presenting at client facing forums and conferences.
- Develops and maintains an extensive network at the executive level within healthcare Payer
- Direct role in business development generating new sales and driving solution architecture in the business strategy and transformation domain
JOB SPECIFIC QUALIFICATIONS:
- MBA or MSc in Business Strategy Marketing Management or a related discipline.
- 10 years of experience in strategy consulting growth strategy product strategy GTM transformation or enterprise transformation roles.
- Experience delivering strategy work in healthcare and/or health insurance/Payer
- Active network within healthcare and/or health insurance/Payer
- Demonstrated experience advising senior stakeholders on growth strategy product/service strategy or go-to-market transformation initiatives.
- Proven ability to conduct capability assessments operating model design or maturity benchmarking across Marketing Sales Customer Experience or Product organizations
- Strong business-side understanding of:
- CRM and customer lifecycle strategy
- Lead management and demand generation
- Product and service strategy
- Marketing content and sales operating models
- AI-enabled business transformation (use-case definition and strategic adoption)
- Exceptional executive communication structured problem solving and consulting storytelling skills
- Proven ability to architect strategy engagements develop a portfolio of work and create new executive relationships
DESIRED QUALIFICATIONS:
Experience in a high-performing strategy consulting environment or an equivalent corporate strategy function within a Fortune 500 or scaled mid-market organization.
Experience designing or supporting Lead-to-Cash (L2C) Demand-to-Revenue Product-Led Growth or AI-enabled GTM initiatives.
Familiarity with enterprise transformation frameworks (e.g. CVM ADKAR Fit-for-Growth or similar methodologies).
Required Experience:
Senior Manager
About Company
Point B is a management consulting firm that specializes in leveraging technology to unlock human potential, taking a collaborative approach to business transformation.