Quality Control Manager

Position Summary

The Quality Control Manager is responsible for leading all Quality Control (QC) operations to ensure products consistently meet safety quality and regulatory standards. This role oversees analytical microbiological and organoleptic testing programs and leads a team of QC professionals while partnering cross-functionally with Production R&D QA and Procurement to support operational excellence and customer satisfaction

Key Responsibilities

• Lead and manage all Quality Control operations including analytical microbiological and sensory (organoleptic) testing
• Ensure timely release of raw materials and finished products in accordance with established specifications
• Develop monitor and report key performance indicators (KPIs) related to QC effectiveness and workload
• Oversee sensory panel programs including training consistency and performance
• Hire train coach and develop QC laboratory staff; maintain a competency matrix to support skill development and role clarity
• Manage staffing scheduling and coverage to meet production and business needs
• Ensure laboratory compliance with cGMP GLP HACCP SQF FDA USDA and customer requirements
• Support internal audits customer audits and regulatory inspections
• Maintain QC documentation including SOPs method validations deviations change controls and CAPAs
• Lead investigations related to non-conforming materials out-of-specification results and root cause analysis
• Manage customer complaints including leading technical reviews and recommending corrective actions
• Oversee laboratory equipment maintenance calibration qualification and service contracts
• Analyze quality trends drive continuous improvement and communicate risks and opportunities to leadership
• Promote a strong safety culture and ensure compliance with OSHA and company safety

Required Qualifications

• Bachelors degree in chemistry Food Science Biology or a related scientific field (or equivalent experience)
• Minimum 5 years of quality control or analytical laboratory experience in food flavor beverage or pharmaceutical manufacturing
• At least 2 years of laboratory leadership or supervisory experience
• Strong working knowledge of FDA USDA and food safety regulations
• Experience in a GFSI/SQF certified environment
• Proven people management coaching and performance management skills
• Strong problem-solving root cause analysis and organizational skills
• Excellent written and verbal communication skills
• Proficiency with laboratory systems documentation and standard computer applications

Preferred Qualifications

• Advanced scientific degree
• USDA processing experience
• Experience with sensory evaluation programs
• Willingness to become an SQF Practitioner

Physical & Work Environment Requirements

• Ability to stand or walk for extended periods in a laboratory setting
• Ability to lift and carry materials up to 50 lbs.
• Comfortable working with strong odors and laboratory equipment
• Ability to wear required PPE including lab coats gloves safety glasses and safety shoes

Why Join Bell

• Collaborative team-oriented culture
• Opportunity to lead and shape quality systems in a dynamic manufacturing environment
• Commitment to safety compliance and continuous improvement
• Competitive salary range $95000 - $120000
• Comprehensive benefits package

Required Experience:

Manager