Director, AI Engineering & Delivery (AWS Experience Required)

At Coaction were a unique mix of leaders achievers thinkers and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients.

Role Overview

Coaction is executing a multi-year enterprise AI transformation and this role sits at the center of it. As Director of AI Engineering & Delivery you will own how AI solutions are built deployed and scaled across the enterprise from concept to production.

This is a hands-on player-coach role. Youll lead and grow an internal AI engineering team set the technical standards and playbooks that govern delivery and partner closely with Product Architecture Infrastructure and Security to turn approved use cases into reliable production-grade systems. Youll also manage external delivery partners and progressively reduce reliance on them over time.

If youve spent your career shipping real AI systems not just prototypes and you want to build something that lasts inside a company committed to the work this role is for you.

Role Mission

Build the organizations AI solution delivery engine by owning how AI solutions are built deployed and scaled sustainably.

Key Responsibilities

End-to-End Technical Delivery of AI Solutions Translate product requirements into technical delivery plans. Lead solution design and implementation. Manage delivery teams (employees and consultants) Ensure performance security and reliability.

AI Engineering & Architecture Leadership

Define reference architectures and delivery patterns. Align with enterprise architecture and security standards. Establish engineering best practices. Establish AI Delivery Standards & Playbooks

LLMOps/MLOps lifecycle practices

Testing monitoring and observability Documentation and knowledge transfer Build Internal AI Engineering Capability Upskill teams and lead knowledge transfer. Mentor engineers and define hiring needs.

Vendor & Delivery Partner Leadership

Manage implementation partners. Ensure knowledge transfer and long-term maintainability.

Collaboration Across Technology Leadership

Partner with Product Architecture Infrastructure Security and Data teams

Required Experience

12 years in software/data engineering or solution delivery leadership

Proven record delivering complex production systems.

Experience leading cross-functional engineering teams.

Experience delivering solutions using internal staff and external partners.

Demonstrated success building new technical capabilities internally.

Preferred Experience

Experience in insurance financial services or regulated industries

Working knowledge of Property & Casualty workflows (underwriting claims policy lifecycle)

Familiarity with document-heavy and unstructured data workflows

Technical Expertise

LLM systems RAG agentic workflows prompt engineering

AI engineering CI/CD evaluation monitoring

Cloud APIs event-driven architecture data governance

Leadership Capabilities

Strong technical leadership and delivery discipline

Ability to lead mixed teams (employees consultants)

Effective communication and stakeholder management

Success Metrics (612 Months)

Deliver 24 AI solutions into production.

Establish AI delivery standards and monitoring practices.

Build a plan to scale the internal AI engineering team.

Reduce reliance on external partners over time.

Salary range specific to for this role : $207000-$265000 discretionary incentive bonus benefits depends on various factors including without limitation individual and organizational performance. The offered rate of compensation will be based on individual education experience and addition employees are eligible for standard benefits package including paid time off medical dental and retirement.

Equal Opportunity Employer

Coaction is an Equal Employment Opportunity employer. Coactions policy is not to discriminate against any applicant or employee based on race color religion national origin gender age sexual orientation gender identity or expression marital status mental or physical disability and genetic information or any other basis protected by applicable law. Coaction also prohibits harassment of applicants or employees based on any of these protected categories.

If your application is selected you will receive an email directly from the Coaction Recruiting Team at asking you to contact a member of the Coaction Recruiting Team. Any other method of contact may be fraudulent.