Advanced Field Service Engineer (Territory Boise, ID)

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Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Beckman Coulter Diagnostics one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

As a global leader in clinical diagnostics Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing and are used in hospitals reference and research laboratories and physician offices around the world. Every hour around the world more than one million tests are run on Beckman Coulter Diagnostics systems impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough to rapid and reliable sample analysis to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency clinical confidence adaptive collaboration and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Advanced Field Service Engineer is responsible for ensuring the optimal performance of Beckman Coulter equipment. This position services the multiple analyzers in the Beckman Coulter Dx portfolio.

The position reports to the Service Manager and is part of the Service Organization and will be working remotely to cover Boise ID. The selected candidate must reside in the Boise metropolitan area or be willing to relocate.

In this role you will have the opportunity to:

• Work independently handling complex troubleshooting installation preventative maintenance and service repair needs of Beckman Coulter equipment while also delivering excellent and efficient service and training to Beckman Coulters customers.

• Maintain accurate customer service logs and internal service records order repair parts and adhere to cycle times. Utilize business systems such as OBI Salesforce and SharePoint for Service Call Planning and advancing team goals

• Engage with both internal and external stakeholders understanding and meeting their requirements Ensuring high-quality service delivery serve as a subject matter expert in technical and customer-related inquiries providing guidance to peers on escalated issues. and training newer Field Service Engineers.

The essential requirements of the job include:

• Associate degree or equivalent military experience (applicable military experience considered on a casebycase basis)

• 6 years of experience diagnosing and repairing mechanical electromechanical robotics electronic and/or instrumentation equipment

Travel Motor Vehicle Record & Physical/Environment Requirements:

• Must have a valid drivers license with an acceptable driving record

• Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).

• Candidates must be able to lift lower and carry up to 50 lbs. unassisted (tools replacement parts consumables etc.). Candidates must be able to frequently bend stoop twist turn crouch/crawl push/pull and sit/stand for extended periods of time. Candidates must also be able to reach at above and below shoulder level flex/extend neck have good hand and finger dexterity.

It would be a plus if you also possess previous experience in:

• 8 years experience diagnosing and repairing mechanical electromechanical robotics and/or electronic equipment in the laboratory as a Field Service Engineer or Biomedical Engineer.

• Developing positive business relationships with both internal and external stakeholders leading to increased customer satisfaction and long-term retention

• A technical college major such as biomed engineering or related field

Beckman Coulter Diagnostics a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The hourly range for this role is $43.00-$50.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting.

This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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