Credit Operations Product Owner-Tech Delivery

Role Summary
Global Credit Operations is responsible for the fulfillment servicing and protection of credit offerings for business banking Global Wealth & Investment Management (GWIM) commercial and corporate clients as well as leasing and trade products. The Product Owner owns and maximize the value of strategic Trade Finance products with a strong focus on AIenabled solutions that modernize documentheavy risksensitive workflows. You will define the product vision roadmap and backlog and drive delivery from concept to production while partnering closely with business operations technology and data science teams.

This role requires strong domain understanding comfort operating in ambiguity and the ability to translate complex trade finance and regulatory needs into scalable highimpact technology solutions.

Key Responsibilities

• Own the product vision strategy and roadmap aligned to the firms Trade Finance and AI transformation agenda.

• Translate business regulatory and operational needs into clear prioritized features and user stories that deliver measurable outcomes.

• Lead backlog management for a dedicated delivery team ensuring work is sequenced to maximize value control and risk reduction.

• Partner closely with stakeholders across Trade Operations Risk Compliance Technology and Data/AI to deeply understand problems and define durable solutions.

• Drive AI use cases (e.g. document intelligence data extraction comparisons humanintheloop workflows) from design through delivery.

• Make realtime decisions on scope tradeoffs and requirements to keep delivery moving while protecting strategic intent.

• Collaborate with Product Managers and other Product Owners in a scaled Agile environment to ensure alignment dependencies and consistent execution.

• Act as the single point of accountability for value realization ensuring solutions improve efficiency control scalability and user experience.

• Review accept and guide delivered work to ensure it meets business regulatory and quality standards.

What Success Looks Like

• Manual exceptiondriven trade processes are reduced through automation and AIassisted workflows.

• Stakeholders clearly understand the product direction and trust delivery outcomes.

• Delivery teams are consistently loaded with highquality welldefined work.

• AI solutions are practical explainable and embedded seamlessly into core Trade Finance operations.

Required Experience & Skills

• 3-5 years of working knowledge of Trade Finance products document flows or adjacent financial services operations.

• 1 year of Product owner experience

• Ability to operate independently handle ambiguity and make judgment calls that balance speed risk and value.

• Excellent communication skills with the ability to translate between business technology and data teams.

• Experience working in Agile / scaled Agile environments.

Role Profile

• Individual contributor with significant autonomy and influence.

• Handson deliveryoriented and deeply engaged with both business problems and technical solutions.

• Accountable for outcomes not just outputs.