Service Lead Technician
Palm Beach Electronics West Palm Beach FL
Pay: $25-35 per hour (based on experience)
Schedule: Full-time MondayFriday 7:45am 4:15pm (30-minute lunch)
About Us
At Palm Beach Electronics we believe technology should make life simpler safer and more fun. Thats why we specialize in smart home automation high-performance audio/video advanced security systems outdoor lighting and next-generation wiring and integration. By implementing the newest technology and products we create seamless reliable systems that bring comfort and convenience to our clients homes and businesses. As a family-oriented highly rated company we take pride in combining innovation with personalized service to design spaces that work beautifully and effortlessly.
Job Summary
We are looking for a skilled and motivated Service Technician to join our team. This role focuses on servicing and supporting our advanced audio/video and home automation systems. The right candidate will have strong troubleshooting skills solid networking knowledge and a customer-first attitude. Youll be working hands-on with a wide variety of AV equipment and control systems ensuring every client receives top-notch service.
This position offers the chance to grow your expertise gain ongoing training and be part of a company that values integrity teamwork and professional development.
Responsibilities
Provide on-site service troubleshooting and support for installed AV and automation systems.
Configure maintain and optimize Control4 and Lutron control systems and networking equipment.
Diagnose and repair issues with AV receivers distributed audio video distribution lighting control shades surveillance and related technologies.
Collaborate with project managers programmers and installers to ensure seamless service delivery.
Deliver excellent customer service ensuring client satisfaction with every visit.
Document service calls updates and system changes.
Requirements
35 years of experience in the AV and custom electronics industry.
Strong expertise with Control4 and Lutron (programming deployment and troubleshooting).
Control 4 and Lutron certififications
Solid networking knowledge (routers switches wireless systems VLANs IP configuration).
Familiarity with other systems (Lutron Sonos Savant Crestron etc.) a plus.
Ability to read and interpret technical diagrams and documentation.
Strong problem-solving skills and ability to work independently.
Excellent communication skills and professional client-facing demeanor.
Valid drivers license and reliable transportation.
Must be drug free and able to pass screenings.
Benefits
Competitive salary based on experience.
Paid vacation.
Partial paid health insurance.
Matching 401(k).
Ongoing training and certification opportunities.
Career growth within a supportive innovative company.
Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including salestechnicianproject management operations and more.
According to CEDIA the global trade association for the home technology industry the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting motorized shades lighting control and networking. Smart Home Integrators offer careers insalesoperations marketing project management finance merchandising purchasing technical trades and customer service. If youre seeking to make an impact from the start of your career spark impressive change learn new or innovative skills and most importantly gain success in a field that rewards ambitious hard workersa Smart Home Integration opportunity is for you!
Benefits of working in Smart Home Integration
Opportunity for Growth
If you want a responsible and engaging position in a fun environment why not choosethe Smart Home Integration the proper training and career road map you can write your own ticket!
Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home growth in the smart home sector is booming.