Transit Inspector

The Transit Inspector is a key member of the team that provides direction to conventional bus operations including service monitoring in-field service adjustments operational support to bus operators customer service and assistance incident investigation and reporting and coordination with emergency services and other internal and external transit personnel. Transit Inspectors are responsible for the continuous development of a team of operators by providing effective coaching performance management and team building.

Key Responsibilities

• Serve as a frontline supervisor for Transit Operators balancing proactive coaching and mentoring with decisive performance management requiring strong conflict resolution skills to successfully navigate challenging conversations progressive discipline and end-to-end personnel management within a unionized framework
• Supervise the work of Transit Operators to establish priorities and responsibilities for daily on-street requirements provide support and ensure adherence to policy and procedures and on road support
• Provides reports on key performance indicators ensuring adherence of OH&S policies model and promotes appropriate behaviours foster communication and continuous improvement
• Provides daily oversight of conventional bus service; monitor and adjust scheduled service plans and implement staging of buses route detours on-site management of special events and charter service
• Ensures roadways bus shelters and vehicles are safe and serviceable enforce Transit Bylaws issues violation tickets and responds to security issues as needed
• Supporting the Transit Departments OH&S program and champion a culture of workplace safety
• Conducting on-scene incident assessments prioritizing safety security and customer experience by evaluating the situation and completing necessary documentation
• Conduct investigations of collisions incidents and complaints preparing detailed reports as required
• Coordinate with dispatch and other staff to resolve service issues provide ongoing information and liaise with other departments regarding bus operations

Qualifications and Skills

• High School Diploma supplemented by courses in Administration Human Relations and Organizational Behaviour
• Minimum of five years working in a Transit environment with a minimum of three years of supervisory experience
• Thorough knowledge of Strathcona County route network and street system/traffic regulations in the Edmonton Capital Region including knowledge of the Countys Transit Bylaws and the Alberta Traffic Safety Act applicable to public transit vehicles
• Detailed knowledge of transit operational policies and procedures including incident investigations and the ability to analyze information to make sound decisions quickly often in stressful situations
• Demonstrated leadership skills in team building mentoring and mediation
• Excellent interpersonal verbal and written communication skills
• Proficiency in computer systems and applications including Microsoft Office suite

Conditions of Employment

• Valid Alberta Class 2 Drivers licence and submission of a Driver Abstract with less than 7 demerits
• Valid Air Brake (Q) endorsement
• Submission of a satisfactory Vulnerable Sector Check
• Successful completion of Level 2 - Forensic Collision Investigations (or equivalent training)
• Ability to work a casual shift schedule with a variety of hours including evenings weekends and holidays

Who we are:

Strathcona County is a specialized municipality located in the heart of vision is to become Canadas most livable community where our workplace culture and identity are supported by our people plan and values of integrity respect safety fairness and cooperation.

Why Join Strathcona County: (depending on position)

• Competitive salary and benefits package which includes:

  • Health and wellness spending account

  • Employee and family assistance program

• Commitment to employee development through internal and external training and development opportunities.

• Well-being programs and a safety culture focused on physical and psychological health in the workplace.

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive respectful and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however only those selected for an interview will be contacted.