Senior Field Application Scientist

Rapidly Growing Life Sciences Technology Company

Ultima Genomics is a rapidly growing company that is developing ground-breaking genomics technologies. Our mission is to continuously drive the scale of genomic information to enable unprecedented advances in biology and improvements in human health. We have developed a foundational new approach to sequencing at scale that overcomes limitations due to the high costs of current technologies. We are well-funded and have raised approximately $600 million from global top-tier investors. Our team brings together unique and diverse expertise across multiple disciplines from healthcare and life sciences to engineering to technology and software and beyond. We are a collaborative group including successful entrepreneurs chemists hardware and software engineers genomics and biotechnology experts molecular and computational biologists software and algorithm experts and operations and commercial leaders. Join us to develop and commercialize technologies that unleash the power of genomics at scale and empower the future of human health.

We are looking for a highly motivatedSenior Field Application Scientistto join our team!

This is a full time onsite position at our Fremont CA location.

How Youll Contribute

• Empower customers by guiding application development efforts that unlock the full potential of our technology platform
• Deliver expert training to customers on the latest processes kits and instrumentation empowering them for success
• Lead troubleshooting efforts and collaborate with internal experts to ensure fast effective resolution of customer issues
• Take ownership of customer issues by documenting resolving and escalating cases promptly and professionally to ensure customer satisfaction
• Partner with sales to deliver technical and market guidance across the customer journey including the design and execution of pilot experiments that enable successful technology adoption
• Collaborate cross-functionally with sales and marketing to develop and present engaging high-impact product demonstrations and technical content
• Represent the company at customer sites and scientific conferences serving as a technical ambassador for our solutions
• Other duties as assigned

Qualifications Skills Knowledge & Abilities

• Degree in Molecular Biology Biochemistry Biology Biotechnology Biomedical Engineering or a closely related field with extensive laboratory experience across multiple life science platforms particularly in next-generation sequencing (NGS)
• BS with 8 years of relevant experience MS with 5 years or PhD with 3 years of related experience
• Hands-on experience and a strong working knowledge of next-generation sequencing (NGS) library preparation workflows including sample handling quality control and optimization across diverse input types
• Experience in the development of biomedical or scientific instruments and in the generation and/or analysis of genomic data
• Demonstrated ability to balance long-term strategic goals with short-term deliverables
• Self-driven and highly motivated with the ability to operate with urgency ownership and accountability in a fast-paced collaborative multidisciplinary startup environment
• Meticulous attention to detail and the ability to follow complex operating procedures accurately
• Excellent organizational and problem-solving skills with a commitment to high-quality results
• Strong communication presentation and relationship-building skills
• Experience teaching training or mentoring peers or customers
• Willingness to travel up to 50% of the time and reside within one to two hours of a major airport. Travel includes field support with sales customer meetings and participation in trade shows and conferences

At Ultima Genomics your base pay is one part of your total compensation package. This role pays between$120000 and $150000 if performed in California and your actual base pay will depend on your skills qualifications experience and location. Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus equity or benefits. This role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

#LI-Onsite

Ultima Genomics is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race color religion sex (including pregnancy childbirth or related medical conditions) gender identity gender expression national origin ancestry citizenship age physical or mental disability military or veteran status marital status domestic partner status sexual orientation genetic information or any other basis protected by applicable laws. See also Ultima Genomics EEO Policy and Know Your Rights. If you have a disability or special need that requires accommodation please let us know by contacting .