Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the worlds most admired brands Toyota is growing and leading the future of mobility through innovative high-quality solutions designed to enhance lives and delight those we serve. Were looking for talented team members who want to Dream. Do. Grow. with us.

At Toyota Financial Services we help millions of Toyota and Lexus customers drive the vehicle of their dreams thanks to our flexible financing products and well-rounded offerings.

Who were looking for

We have identified the need to standardize key documentation locate opportunities for efficiency reduce redundancies and detect rework. For this we are looking for a Summer Intern that will be focused on documenting and mapping operational processes and drafting decision trees.

What youll be doing

The Summer Internship Program is designed to be an experience that immerses participants in hands-on work fosters professional development and cultivates community involvement.

Through the internship program you will obtain:

• An opportunity to work closely with leaders from across Toyota to better understand the organization and what has led Toyota become the #1 automaker in the world.
• An introduction to a captive finance company and its service operations function.
• The ability to work with different teams to understand loan origination and servicing.
• Knowledge of the different roles and responsibilities the Service Operations team performs.
• The opportunity to acquire skills needed to achieve professional goals and aspirations.

Responsibilities Include:

• Compile and analyze current Service Operations SOPs and documentation. Meet with SMEs to capture relevant data that is not documented. Walkthrough key processes and demos.
• Map current operational processes and validate results with processes owners.
• Identify opportunities for efficiency redundancies rework etc.
• Prepare and present process maps flowcharts swim lanes decision trees and general findings to the Service Operations Leadership Team during the project lifecycle.
• Present final results to the Managing Director.
• Other duties as assigned.

What you bring

• Pursuing a bachelors or masters degree in industrial engineering or Operations Management from an accredited college or university.
• Undergraduate students coursing junior year or above. Graduate students can participate on freshman year.
• Available to start Summer 2026.
• Cumulative GPA of 3.5 or higher.
• Total quality management process improvements efficiency courses a plus.
• Fully bilingual; oral and written skills.
• Knowledge of the Microsoft Office suite.
• Proficiency in Lucid Chart.
• Analytical skills to think through processes and reach conclusions based on data and information.
• Must have the legal right to work in the United States.

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to any characteristic protected by law.

Work schedule: Monday-Friday from 8:00 am to 5:00 pm.

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members efforts to dream do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.