Director of Showroom Strategy
New York City, NY - USA
Job Summary
Why join us
Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.
About the Role
The Director Showroom Strategy leads the strategic direction longrange planning and global alignment of MillerKnolls showroom this role you will shape how our showrooms and branded environments show up worldwideestablishing a unified framework for portfolio planning crossbrand program management and the execution of major global designindustry events. You will also guide the strategic roadmap for showroom evolution and oversee endtoend planning for flagship moments such as Design Days/NeoCon Salone del Mobile and Clerkenwell Design Week.
What Youll Do
Showroom Strategy & Vision
- Develop and execute an insightdriven cohesive global showroom strategy.
- Define longterm direction for showroom formats spatial typologies and digitalphysical integration.
- Partner across business units and dealer networks to align showroom strategy with market expansion brand positioning and product storytelling.
- Lead portfolio lifecycle planning and prioritization of strategic initiatives globally.
- Oversee showroom portfolio budgeting including capital investment and major industry event planning.
Global Program Management & Leadership
- Lead complex multibrand programs across the global showroom network.
- Build governance models operating frameworks and program calendars that drive clarity and consistency.
- Serve as the central orchestrator of showroomrelated strategic initiatives and transformation efforts.
- Translate insights risks and opportunities into actionable recommendations and longrange roadmaps.
DesignIndustry Event Strategy
- Own the endtoend strategy for all major global designindustry events leveraging showroom environments.
- Guide spatial creative narrative and programmatic direction in alignment with brand and product priorities.
- Lead crossfunctional planning with Product Brand Creative Engineering and Sales to deliver unified multibrand experiences.
- Manage master schedules decision frameworks and project governance to ensure disciplined execution.
- Conduct postevent evaluations to measure impact and inform ongoing evolution.
Launch Coordination & Strategic Enablement
- Align showroom strategy and event planning with seasonal product launches and key narratives.
- Partner closely with Marketing Product and Sales to ensure showroom and event experiences support sales enablement and commercial outcomes.
- Collaborate with AVPs/RSDs to address regional needs and strengthen marketlevel selling efforts.
- Provide guidelines and content for change communications sales enablement and operational readiness.
About You
- A strategic leader with deep fluency in design brand experience and commercial strategy.
- A proven programmanagement expert capable of leading complex global initiatives.
- A systems thinker adept at longrange planning crossfunctional alignment and driving strategic clarity.
- Skilled at balancing creative vision with operational discipline and business priorities.
Background & Experience
- 10 years in showroom or spatial strategy designindustry event leadership or global program management within designled or premium organizations.
- Demonstrated success leading multibrand multiregion programs and delivering highvisibility brand moments.
- Experience operating across diverse markets seasonal product cycles and matrixed environments.
- Peopleleadership experience preferred.
Who We Hire
Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .
Required Experience:
Director
About Company
New Perspectives on Scandinavian Design. Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression.