Parts and Service Support Representative
Fayetteville, GA - USA
Job Summary
Parts and Service Support Representative
Location: Fayetteville
Salary: $48000 $52000 per year
Job Type: Full-time
About the Role
Were looking for a motivated and detail-oriented Parts and Service Support Representative to join our team. This role combines customer service warehouse operations and sales making it ideal for someone who enjoys a fast-paced environment and takes pride in helping customers succeed.
Youll play a key role in keeping customers operational by accurately fulfilling parts orders identifying customer needs and recommending solutions that drive uptime and add value.
What Youll Do
- Respond to dealer and customer inquiries via phone and email
- Identify and recommend parts using diagrams and product documentation
- Accurately enter and manage orders through our ERP system
- Pick pack and ship orders with speed and accuracy
- Proactively suggest related and preventative maintenance parts
- Assist with inventory control cycle counts and receiving stock
- Maintain a clean organized and safe warehouse environment
- Promote service programs and solutions to support customers and drive sales
What Were Looking For
- Strong communication and customer service skills
- High attention to detail and ability to multitask
- Comfortable working with systems and technical parts information
- Sales-mindedable to identify opportunities to add value
- Team-oriented with a strong work ethic and positive attitude
Why Join Us
- Competitive salary: $48000 $52000
- Hands-on role with a mix of operations service and sales
- Opportunity to directly impact customer success and business growth
- Supportive team environment with room for advancement
Required Experience:
Manager
About Company
Trimax Mowing Systems designs, develops, manufactures & distributes high-performance commercial tractor-powered rotary and flail lawn mowers. Call us today!