Service Engineer, Energy Storage
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 150000 - 207000
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
About Redwood Materials
Redwood is localizing a global battery supply chain that seamlessly integrates recovery reuse and recyclingkeeping critical minerals in circulation and driving the energy transition. Founded in 2017were delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time all from batteries we already have.
Service Engineer Energy Storage
Position Summary:
Redwood Materials is currently searching for a Service Engineer to join as an early member of a new engineering team working on our Battery Energy Storage System product will be responsible for resolving complex technical issues across deployed Battery Energy Storage Systems (BESS). This role supports an Operations and Maintenance (O&M) organization that performs routine monitoring preventive maintenance and first-line troubleshooting. Service Engineering serves as the technical escalation path for O&M owning deep diagnostics system-level failure analysis and engineering-driven corrective actions.
The ServiceEngineerensures safe reliable and high-performing asset operation by bridging field operations andengineering translating operational issues intoengineeringsolutions and feeding field learnings back into product and system role has the potential of growing into leadership as the team grows.
The ideal candidate is highly self-driven adaptable to a startup environment and eager to take on both technical and leadership leader and a doer excited about working in a dynamic fast-paced setting and want to shape the electricalengineeringfunction within a new department at Redwood.
Essential Duties and Responsibilities:
- Act as the primary technical escalation point for the O&M organization for issues beyond standard operating procedures
- Define clear handoff criteria escalation thresholds and response expectations between O&M and Service Engineering
- Lead mentor and scale a team of Service Engineers providing tier-2 and tier-3 technical support
- Own investigation and resolution of complex electrical controls software thermal and system-integration issues
- Translate field and O&M feedback into actionable requirements for Product Systems and R&D Engineering teams
- Drive improvements in system serviceability reliability and maintainability through design and process changes
- Own advanced service documentation including troubleshooting guides decision trees and service bulletins
- Develop technical training materials and support O&M team upskilling on new systems upgrades and known issues
Desired Qualifications:
- Bachelors degree in ElectricalEngineering MechanicalEngineering or a related technical discipline
- 7 years of experience supporting complex electromechanical or power electronics systems (BESS renewable energy industrial systems)
- Deep understanding of BESS system architecture including batteries PCS/inverters EMS thermal management and protection systems
- Proven experience operating in a tiered support model (O&M Service Engineering Product Engineering)
- A Passion for sustainability and making the world a better place!
Physical Requirements:
- Ability to perform the essential job functions consistent safely and successfully with the ADA FMLA and other federal state and local standards including meeting qualitative and/or quantitative productivity standards
- Ability to maintain regular punctual attendance consistent with the ADA FMLA and other federal state and local standards
Working Conditions:
- Environment such as office or outdoors
- Ability to work in challenging working conditions which may include exposure to noise dust chemicals and temperature extremes while protected by PPE for extended periods of time
- Essential physical requirements such as climbing standing stooping or typing
- Occasionalwork weekends nights or beon-callas a regular part of the job
- Travel requirements up to 40%
In accordance with California pay transparency laws the salary range for this position is listed below. Actual compensation may vary based on a variety of factors including experience education and skills.
California Pay Range:
$150000 - $207000 USD
The position is full-time. Compensation will be commensurate with experience.
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Required Experience:
IC
About Company
Redwood creates a closed-loop, domestic supply chain by recycling and refining lithium-ion batteries and remanufacturing anode and cathode components.
