Regional Operations Manager

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating ventilation air conditioning and refrigeration (HVACR) markets.Beginning over a century ago Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10000 employees located throughout North America South America Europe Asia and Australia.

National Account Services (NAS) wholly owned by Lennox International a 100 year old company and a world leader in the Heating Ventilation and Air Conditioning (HVAC) industry. NAS is a major national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.

We have 100 offices throughout the continental United States and are still growing and the next 5 years we will double the number of Branch Offices and significantly increase annual order to do that we need good people like you who want to grow and learn. We consistently offer the best of both to all of our employees.

Leads supports and coaches Branch Managers within a region to ensure consistency of complying with policies procedures and processes as well as achieving established performance goals. Area Manager is also ultimately responsible for ensuring the highest level of customer service throughout the region. Area Manager is a role model and leader who must solve problems make informed decisions and manage resources wisely in order to achieve maximum results with integrity and a high level of professionalism.

Duties include but are not limited to:

• Supports coaches and mentors Branch Managers to ensure overall success
• Area Evaluations:Meets with each Branch Manager monthly. Visits branches monthly reviews area operations to ensure the proper implementation of policies procedures and processes consistent with business model
• Safety:Reviews area safety records monthly to ensure branches are actively implementing best safety practices and are following all prescribed policies procedures and processes
• Financial:Reviews each branchs financial performance monthly and defines the best course of action to achieve area budget and profitability goals.
• Recruitment:Conducts monthly review of area staffing status to ensure the appropriate recruitment activities HR practices and actions to meet growth goals. Ensures the Branch Managers in the region have the proper tools and support to recruit on-board and develop employees
• Customer:Reviews develops and maintains customer alignment structure within the region to ensure effective and efficient customer engagement
• Training:Defines and develops training goals within the region to ensure all personnel are equipped and ready to meet business requirements. Trains Branch Managers to organize effectively and to develop strategies and goals to meet business objectives. Constantly monitors Branch Managers leadership ability and the ability to follow through on a chosen path or course of action
• Communication:Effectively communicates business strategies and goals to meet objectives
• Drives profitability and success throughout the Area

• Minimum five years supervisory experience
• Computer skills and proficiency in MS Office software
• Ability to develop and train work force build relationships
• Ability to adjust priorities and manage time wisely in a fast-paced environment
• Ability to communicate in a clear concise understandable manner and listen attentively
• Associates (A.A.) or equivalent from two year college or technical school or related experience
• Successful track record in the areas of profitability cost control and business growth
• HVAC industry preferred; Service Construction management a plus
• Computer skills and proficiency in MS Office software
• NATE certification CMS certification a plus
• Travel Requirement of 85%

Compensation:

This is a salaried exempt role. The salary range for this role and market is between $90000 - $110000 annually. Factors that may affect the starting salary include geography/market and the individuals tenure performance skills education experience and other qualifications of the successful candidate. Employees in this role are also eligible for bonus in accordance with the terms of the Companys applicable plan. Employees in this role are not eligible for overtime.

Benefits:

Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 10 paid holidays and 3 floating holidays per year.

Our Culture:
At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:

The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.