Endpoint Operations Engineer, Associate Enterprise Technology
Job Summary
Blackstone is the worlds largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors the companies we invest in and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused onprivate equity real estate public debt and equity infrastructure life sciences growth equity opportunistic non-investment grade credit real assets and secondary funds all on a global information is available at . Follow @blackstone onLinkedInX andInstagram.
Role Overview
The Endpoint Operations Engineeris responsible fordesigningoperating and continuously improving enterprise endpoint environments to deliversecure stable and high-performing end-user experience. This role serves as a technical leader within Endpoint Operations partnering with Infrastructure Security and Service Delivery teams to support bothon-premiseand cloud-managed endpoints at scale.
Working Environment
Enterprise-scalehighly availableendpoint environment
Participation in on-call rotations or after-hours support asrequired
Collaboration with global teams across multiple time zones
Key Competencies
Endpoint architecture and operational leadership
Automation and reliability engineering mindset
Analytical problem solving and attention to detail
Strong ownership and accountability
Prior experience working independently and within cross-functional teams
Key Responsibilities
Lead day-to-day operations support optimization and continuousproactiveimprovement of enterprise endpoint platforms with a strong focus on automating repeatable tasks and improving service reliability.
Design deploy andmaintainendpoint management solutions using Citrix SCCM and Intune across large-scale enterprise environments.
Manage operating system deployment patching application packaging and software distribution while implementing automation to streamline provisioning deployment consistency and policy enforcement.
Monitor endpoint performance and digital experience using Nexthinkidentifytrends and risks early and drive proactive remediation before issues broadly affect end users.
Troubleshoot and resolve complex endpoint issues at the Tier 3 level using structured diagnostics and root cause analysis.
Lead root cause analysis incident response and continuous improvement efforts to reduce recurring issues and strengthen endpoint stability.
Partner with Security teams to enforce endpoint security controls compliance requirements and remediation actions across modern enterprise environments.
Collaborate with Infrastructure Security and Service Delivery teams to proactivelyidentifyoperational risks improve endpoint health and enhancetheend-user experience.
Develop andmaintainoperational documentation engineering standards runbooks and troubleshooting procedures to improve consistency and accelerate issue resolution.
Drive automation and infrastructure-as-code initiatives to improve endpoint reliability scalability standardization and operational efficiency.
Build and enhance scripted or workflow-based remediation processes using PowerShell and other automation tools to reduce manual effort and enable more proactive support operations.
Provide technical mentorship and guidance to junior engineers and help promote an automation-first reliability-focused engineering culture.
Required Qualifications
5 years of experience in endpoint operations end-user computing or workplace technology
Strong hands-on experience with Citrix Virtual Apps and Desktopsand Windows 365in enterprise endpoint or virtual desktop knowledge of Windows operating systems and enterprise endpoint lifecycle management.
Advanced experience with Microsoft Endpoint Configuration Manager (SCCM) for software deployment patching imaging and lifecycle Microsoft Intune and modern device management for cloud-managed and hybrid endpoint environments.
Experience using Nexthink to analyze endpoint health performance and user experience with experience turning insights into proactive troubleshooting and remediation actions.
Hands-on scripting experience with PowerShell or similar tools for endpoint automation operational tooling and remediation workflows.
Excellent communication and collaboration skills with experience working effectively across cross-functional teams.
Preferred Qualifications
Experience using Terraform for infrastructure-as-code and environment standardization
Experience withLeapworkfor test or process automation
Familiarity withAI tools such as Copilotand Claude anduse of agentic AI platforms.
Familiarity with zero trust conditional access and modern endpoint security frameworks
Experience supporting hybrid cloud or virtual desktop environments
Bachelors degree in Information Technology Computer Science or a related field or equivalent practical experience
The duties and responsibilities described here are not exhaustive and additional assignments duties or responsibilities may be required of this position. Assignments duties and responsibilities may be changed at any time with or without notice by Blackstone in its sole discretion.
Expected annual base salary range:
$110000 - $170000Actual base salary within that range will be determined by several components including but not limited to the individuals experience skills qualifications and job location. For roles located outside of the US please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.
Additional compensation and benefits offered in connection with the role consist of comprehensive health benefits including but not limited to medical dental vision and FSA benefits; paid time off; life insurance; 401(k) plan; and discretionary bonuses. Certain employees may also be eligible for equity and other incentive compensation at Blackstones sole discretion.
Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color creed religion sex pregnancy national origin ancestry citizenship status age marital or partnership status sexual orientation gender identity or expression disability genetic predisposition veteran or military status status as a victim of domestic violence a sex offense or stalking or any other class or status in accordance with applicable federal state and local laws. This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination transfer leave of absence compensation and training. All Blackstone employees including but not limited to recruiting personnel and hiring managers are required to abide by this policy.
If you need a reasonable accommodation to complete your application please contact Human Resources at (US) 44 (0)(EMEA) or(APAC).
Depending on the position you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:
Attending client meetings where you are discussing Blackstone products and/or and client questions;
Marketing Blackstone funds to new or existing clients;
Supervising or training securities licensed employees;
Structuring or creating Blackstone funds/products; and
Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.
Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions.
To submit your application please complete the form below. Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered prefer not to say). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
Required Experience:
IC
About Company
Blackstone is the world’s largest alternative asset manager, serving institutional and individual investors by building strong businesses positioned to deliver lasting value.