Manager Operations & Continuous Improvement

Nuvance Health

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profile Job Location:

Danbury, CT - USA

profile Hourly Salary: $ 41 - 76
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Description

Position at Nuvance Health Med Practice CT

At Nuvance Health we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed respected and supported. Together we are a team of 15000 strong hearts and open minds. If you share our values of connected personal agile and imaginative we invite you to discover whats possible for you and your career.
When you join our growing multi-specialty medical practice you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building socialization and work-life balance.
We offer a range of outpatient practices including primary care oncology neurology gastroenterology endocrinology OB/GYN bariatric surgical cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.

Summary:

Responsible for leading multiple teams and managing operational and analytical projects of varying sizes complexity and type within the medical group and support services. The projects may tie together under different areas or contribute to the network. Leading always includes overseeing the personnel setting goals creating outlines and assigning tasks as well as holding the teams accountable for success of the day-to-day operations.

Responsibilities:

1. Leads the day-to-day operations of the medical practice.

2. Develops and implements short-term and long-term goals in conjunction with leadership to grow the business and increase market share based on Nuvance Health mission vision and values

3. Independently measures monitors and meet key performance indications (KPIs) using tools such as BRG EPSI PT Experience and Tableau.

4. Proactively solve problems administrative issues or patient/employee complaints in a timely manner.

5. Trains and educates staff to ensure compliance with health system policies and procedures compliance program and any federal/state regulations.

6. Mentors team members to encourage development and growth.

7. Ensures that all office processes are clear and well executed to support a positive patient experience as well as efficient and accurate billing.

8. Meets with various levels of medical practice leadership as indicated to review dashboard and performance results.

9. Identifies and manages any quality improvement initiatives leading to improved workflows and employee/patient experiences.

10.Maintains and Models Nuvance Health Values.

11. Demonstrates regular reliable and predictable attendance.

12. Performs other duties as required.

Education Skills Experience

3 to 5 years healthcare experience preferred. Bachelors Degree Required or equivalent experience. Preferred Licenses/Certifications: Formal Quality Improvement (i.e. Lean Six Sigma Agile Quality) Customer Service Executive/Management Coaching Organizational Design Facilitator and/or Training Certifications Experience in Lean implementation and organizational/leadership development preferred. Strong proficiency in Microsoft Word Excel PowerPoint and Visio required Use of SharePoint Minitab and other project management software a plus.

Company: Nuvance Health Med Practice CT

Org Unit: 597

Department: Administration

Exempt: Yes

Salary Range: $41.00 - $76.16 Hourly

With strong hearts and open minds were pushing past boundaries and challenging the expected all in the name of possibility. We are neighbors caring for neighbors working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities advance your career with Nuvance Health!


Required Experience:

Manager

DescriptionPosition at Nuvance Health Med Practice CTAt Nuvance Health we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed respected and supported. Together we are a team of 15000 strong hearts and open minds. If you share our values of conn...
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About Company

Our hospitals, medical practice and care centers are located throughout New York’s Hudson Valley and Western Connecticut. At every location, you’ll find excellent convenient care, a personalized approach, a connected team, and access to our network of doctors. Find care now.

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