Manager Operations & Continuous Improvement
Danbury, CT - USA
Job Summary
Description
Summary:
Responsible for leading multiple teams and managing operational and analytical projects of varying sizes complexity and type within the medical group and support services. The projects may tie together under different areas or contribute to the network. Leading always includes overseeing the personnel setting goals creating outlines and assigning tasks as well as holding the teams accountable for success of the day-to-day operations.
Responsibilities:
1. Leads the day-to-day operations of the medical practice.
2. Develops and implements short-term and long-term goals in conjunction with leadership to grow the business and increase market share based on Nuvance Health mission vision and values
3. Independently measures monitors and meet key performance indications (KPIs) using tools such as BRG EPSI PT Experience and Tableau.
4. Proactively solve problems administrative issues or patient/employee complaints in a timely manner.
5. Trains and educates staff to ensure compliance with health system policies and procedures compliance program and any federal/state regulations.
6. Mentors team members to encourage development and growth.
7. Ensures that all office processes are clear and well executed to support a positive patient experience as well as efficient and accurate billing.
8. Meets with various levels of medical practice leadership as indicated to review dashboard and performance results.
9. Identifies and manages any quality improvement initiatives leading to improved workflows and employee/patient experiences.
10.Maintains and Models Nuvance Health Values.
11. Demonstrates regular reliable and predictable attendance.
12. Performs other duties as required.
Education Skills Experience
Company: Nuvance Health Med Practice CT
Org Unit: 597
Department: Administration
Exempt: Yes
Salary Range: $41.00 - $76.16 Hourly
Required Experience:
Manager
About Company
Our hospitals, medical practice and care centers are located throughout New York’s Hudson Valley and Western Connecticut. At every location, you’ll find excellent convenient care, a personalized approach, a connected team, and access to our network of doctors. Find care now.