Sr. IT Systems Engineer

About Betterment

Betterment is a leading technology-driven financial services company that offers investing savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission to empower people to build wealth with confidence and ease. Were headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office with no required office days during the summer and winter holidays).

About the Role

The Senior IT Systems Engineer is a hands-on senior individual contributor responsible for designing scaling and operating Betterments core IT systems and infrastructure. This role sits at the intersection of identity SaaS platforms endpoint management and automation ensuring employees have secure reliable and seamless access to the tools they need to do their best work.

As a force multiplier within Corporate Technology this role establishes standards builds scalable systems and reduces manual toil through automation and thoughtful system design. The Senior IT Systems Engineer partners closely with Security People Operations Finance and Engineering to ensure IT systems are secure auditable and built to scale with the business.

This role is based out of our NYC office. Below weve reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location experience and performance. The range listed is just one component of Betterments total compensation package for employees.

New York City: $120000 - $145000

We offer a competitive equity package health dental and vision benefits life and AD&D short-term and long-term disability insurance EAP commuter and parking benefits FSA/HSA and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus. For jobs based out of our NYC HQ we require in office attendance Monday through Thursday weekly.

What Youll Do

IT Systems & Infrastructure Engineering

• Design implement and maintain identity and access management architecture across the enterprise.
• Own end-to-end employee lifecycle automation integrating HRIS identity and downstream SaaS systems.
• Administer and optimize core SaaS platforms including Google Workspace Okta Slack Zoom Lumos Jamf and other business-critical tools.
• Experience administering business system/enterprise apps such as HRIS (ADP etc.) Finance (Netsuite Salesforce ZipHq) Access review/ Spend control (Lumos)
• Establish and maintain standards for system configuration access models and operational ownership.
  
  

Automation & Platform Enablement

• Automate repetitive IT workflows using scripting and infrastructure-as-code approaches.
• Build scalable self-service processes that reduce support burden and improve employee experience.
• Standardize and codify IT infrastructure and workflows wherever possible to ensure consistency and reliability.
• Experience withlow-code automation platforms: Boomi Workato Okta Workflows Zapier

Device & Endpoint Management

• Manage and scale macOS endpoint fleets including configuration patching security controls and policy enforcement.
• Own MDM tooling OS upgrade strategies and endpoint security posture in partnership with Security.
• Support Windows endpoints where required particularly for Finance and other specialized functions.

Security & Compliance Partnership

• Implement and enforce IT security best practices across systems and endpoints.
• Partner with Security Engineering and Risk to strengthen MFA SSO RBAC and device trust controls.
• Proactively identify troubleshoot and remediate IT-related security gaps and operational risks.
• Support audit and compliance efforts by ensuring systems are well-documented controlled and auditable.
• Security-first/minded approach.
  
  

Employee Experience & Support

• Act as a senior escalation point for IT Support ensuring predictable availability and high-quality service.
• Document IT standards policies and troubleshooting guides to promote clarity and consistency.
• Improve onboarding offboarding and day-to-day employee experiences through reliable systems and automation.
  
  

What You Bring

• Bachelors degree or equivalent practical experience in Information Systems Technology or a related field.
• 6 years of experience in IT systems engineering SaaS administration or enterprise technology operations.
• Deep expertise in macOS administration and endpoint management at scale.
• Strong experience with Okta and modern identity standards including SAML OIDC SCIM and RBAC.
• Proficiency in scripting and automation using tools such as Python Bash or similar.
• Demonstrated ability to design document and operate scalable IT Systems in a cloud-first environment.
• Strong debugging problem-solving and systems-thinking skills.
• Customer-service mindset with a reliable detail-oriented and collaborative approach.

Nice to Have

• Experience with infrastructure-as-code tools such as Terraform.
• Familiarity with IT security controls in regulated environments (SOC 2 ISO 27001 SOX).
• Experience supporting high-growth organizations through scale or operational maturity transitions.
• Strong documentation and process-design discipline.
  
  

Dont meet every single requirement Research shows that women and people of color are less likely to apply for roles unless they meet every listed qualification. At Betterment were committed to building a diverse inclusive and authentic workplace. If youre excited about this role but your experience doesnt align perfectly with every qualification we encourage you to apply anyway. You may be the right candidate for this role or another opportunity with us.

What being at Betterment means for you

We change lives

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact always laddering up to our mission: making peoples lives better.

We set audacious goals

We set them for the company our customers and ourselvesand we wont stop until we reach them. We dont just show up; we give our all then celebrate our wins.

We value all perspectives

When we collaborate were at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

We invest in you with:

• A competitive suite of benefits including: medical dental and vision insurance; life and AD&D insurance; STD and LTD benefits including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave.
• Flexible paid time off (and encouragement to use it!)
• Meaningful opportunity for community building through our 7 Employee Resource Groups
• Empowerment to own and lead change and affect the business
• Dedicated professional development opportunities
• Lunch from our in-house chef at our NYC headquarters

What happens next

Well take a few weeks to review all applications. If wed like to spend more time with you well reach out to arrange next steps which will include 3-4 sets of meetings with your future colleagues.

In the interview process well look to learn more about your skills experiences capabilities and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role we may ask you to complete a case study exercise or technical assessments as we want to collect a robust set of data points to better inform our decisions.

On average it takes us around 3-5 weeks to make a hiring decision depending on your availability and sense of urgency. As a best practice we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that as we usually receive an overwhelming number of applications for open positions were unable to offer individual feedback during the interview process.

We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career and our Recruiting Team is here to support and advocate for you through the interview process!

Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process please reach out to your recruiter.

Please note that in any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Come join us!

Were an equal opportunity employer and comply with all applicable federal state and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex gender (including gender nonconformity and status as a transgender or transsexual individual) sexual orientation marital status age physical or mental disability citizenship past current or prospective service in the uniformed services predisposing genetic characteristic domestic violence victim status arrest records or any other characteristic protected under applicable federal state or local law.

E-Verify Statement

Betterment participates in E-Verify. We will provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
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We collect and store personal information for the purposes of candidate tracking (for this role and future opportunities). The information you provide in the course of completing your application will be kept for up to 24 months. We use tools provided by third-party service providers but do not share candidate information for any purpose other than for recruiting. To access the data that is collected request deletion or to make updates to your candidate profile please email .