Director of Admissions

Position Summary

The Director of Admissions is responsible for the full ownership performance and continuous improvement of the institutions admissions function. This role leads both the strategy and execution of student enrollment ensuring a structured ethical and high-performing admissions operation.

The Director will build and manage a results-driven team establish clear processes and accountability and drive measurable improvements in enrollment outcomes. This is a hands-on leadership role within a growing institution requiring both strategic thinking and operational execution.

The ideal candidate is a high-agency leader who can create structure where needed lead with accountability and operate effectively in a lean mission-driven environment.

Key Outcomes

Success in this role will be measured by:

• Consistent and predictable enrollment performance aligned with institutional goals
• Improved conversion rates across the admissions funnel (inquiry to enrollment)
• A structured well-documented and scalable admissions process
• A high-performing admissions team with clear metrics and accountability
• Timely accurate and compliant processing of all applicants
• Strong cross-functional alignment with Financial Aid Academics and Operations

Responsibilities

Admissions Leadership & Ownership

• Own all aspects of admissions performance including inquiry generation conversion and enrollment outcomes
• Develop and execute strategies to meet and exceed enrollment targets
• Establish clear goals metrics and reporting systems to track performance

Team Leadership and Accountability

• Build lead and manage a high-performing admissions team
• Set clear expectations and performance standards for Admissions Advisors
• Provide ongoing coaching training and performance feedback
• Address underperformance directly and constructively to maintain team effectiveness

Process Development & Optimization

• Evaluate redesign and continuously improve admissions processes to increase efficiency and effectiveness
• Implement and manage CRM/enrollment systems to support tracking reporting and decision-making
• Ensure processes are clearly documented standardized and scalable

Operations Management

• Oversee day-to-day admissions operations from initial inquiry through enrollment
• Ensure timely and accurate responses to all prospective student inquiries
• Maintain a seamless and professional experience for prospective students

Compliance and Ethics

• Ensure all admissions practices comply with institutional policies and regulatory requirements
• Promote and enforce ethical enrollment practices across the team
• Maintain accurate and complete applicant records

Cross-Functional Collaboration

• Partner closely with Financial Aid Registrar and Academic leadership to support student onboarding and success
• Ensure alignment between admissions commitments and institutional capabilities

Data and Reporting

• Establish a regular reporting cadence on admissions performance
• Use data to identify trends diagnose issues and drive improvements
• Present insights and recommendations to senior leadership

Events and External Representation

• Oversee admissions-related events including campus visits orientations and outreach activities
• Represent the institution professionally at external events such as college fairs

Qualification

• Bachelors degree required; advanced degree preferred
• 5 years of experience in admissions enrollment management sales or a related field
• 23 years of experience leading and managing teams
• Demonstrated success in improving performance metrics (enrollment conversion or similar)
• Experience working in a regulated or compliance-driven environment preferred (higher education strongly preferred)
• Strong analytical organizational and communication skills
• Experience with CRM or enrollment management systems

Work Environment & Expectations

• This is a hands-on leadership role requiring both strategic oversight and operational involvement
• The Director is expected to operate with a high level of ownership and accountability
• Success requires comfort working in a lean fast-paced and evolving environment
• The regular work schedule is intended to be from 9am to 6pm Mondays-Fridays but may alter depending on need.
• This position is onsite

Benefits Summary

• Paid Sick Leave: 40 hours of paid sick leave for each calendar year
• Paid Vacation: 40 hours of paid vacation for the first year of employment followed by 80 hours of paid vacation for the second year of employment onward. Vacation hours are accrued each term following the 90 day introductory period.
• Paid Holidays: Total of 7 paid holidays throughout the calendar year eligible after the 90 day introductory period.
• Health Insurance: The school offers both PPO and HMO insurance plans where up to $400 of the monthly insurance premium is covered by the school.
• 401(k): Following the first year of employment and 1000 hours of services employees may participate in the schools 401(k) plan.